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April 2024 by KARINA ENRICO
Great place. They always take good care of our Westies!
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April 2024 by Corey Nahman
Great service and good people. The only Groomer that cuts my 80 pound pitbull’s nails properly. Highly recommended. You can tell these people are truly dog lovers.
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March 2024 by Steffany Joassin
We have been regular customers for the last three years, and are seriously unhappy with their services. If I could leave a blank rating I would. Our schnauzer mix has been butchered for the second time. The first cut was back in November. We usually ask for a modified traditional cut, and received him with hair so short and close to his body, and incomplete sanitary area cleanup, and razor track marks in his belly fur. He was left so short on the belly you could see his skin. The groomer was not in a rush, so I'm really wondering why this quality of cut was even allowed to be paid for (We go for the full groom, nail trim). The management told me he had to be fixed by the same groomer, and there are no refunds. I took him back in to tidy up and finish the sanitary areas. There was literally nothing to be done for the body/face/legs/tail outside of shave him naked. Fast forward four months to last week, we took our dog in- because his fur was finally grown in enough to get a proper cut (and no sign of the chop job back in November). My husband brought a picture, which was completely ignored, and we received our poor dog in the same condition as November.There isn't even enough hair to "fix" to be happy with the cut. No refunds, partial or otherwise (those aren't even an option), or additional services could keep our business. That's all you'll be offered for an unfixable cut. Look elsewhere for grooming. Pictures included are from 11/14/23 and his cut last week March 24th.
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March 2024 by Annette Mates
I have been seeing Fabi for years and she does an outstanding job on my 2 service dogs: Stanley Bernard and Priscilla Sapphire. I travel from Orlando to see her in Boynton Beach as I have had many groomers in my lifetime and honestly can say, she is the very best!!! I am a former Ms. Florida and my dogs travel with me for events, speaking engagements and volunteering. Fabi is caring, passionate and very patient. My babies are very playful. When my babies come to see, Fabi, I know they are safe and they love her. I also love where she is working at the Woof Gang Bakery as they have so many outstanding products and always get my cookies. My babies love the pink bag as I get a supply of cookies to bring back home. I would recommend Fabi to anyone looking for someone who cares and goes above and beyond. Fabi is truly an asset to the Woof Gang Bakery grooming staff and will continue to travel from Orlando or anywhere she is -- to receive the very best!!! Thank you, Fabi!!! Thank you, Woof Gang Bakery for your store!! I get 2 of the best worlds when I am there :)
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March 2024 by laurie karol
Fabulous!!luv ASHLEY
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March 2024 by LInda Swirnow
Terrific grooming at Woofgang by Amanda. I can honestly say these are the best grooming results I’ve ever had for my cavapoo, Neo. Highly recommend.
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February 2024 by Amanda Durivou
As a pet stylist at Woof Gang Boynton Beach I can’t say I’ve had a better experience over the last year in our work environment. We provide exceptional service. We stand firm on building trust and care with our clientele. The owners go above and beyond for us to work in a happy, clean and safe environment for ourselves and all of our babies we care for! I love you guys and thank you for everything you do! XO
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November 2023 by Jamie K.
Three pups came out beautiful! Followed instructions perfectly. Very happy with the outcome! Thank you so much Woof Gang!
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November 2023 by Daniel William
Took my dog a couple times there and last time did not cut my dogs hair correct and refused to fix it after trying to bring him back. Would not recommend taking your dog there. Very bad experience and they do not care about the customers at all!!!
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November 2023 by Eddy Damasio
Amazing experience! Brought my lovely Dog there . I can’t say enough about this establishment! From start to finish HIGH HIGH marks! They could not have been more kind, professional and accommodating! The groomers were angels ? ? ? VERY VERY HAPPY!!!! I live in Fort Lauderdale , and finally I found a special place for my dog and the price it’s amazing. Driving there it’s my pleasure. Trusted and recommended if you really love your Dog. This a place to take them.
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November 2023 by Lorren Reynolds
This is the only place I'd take my lil guy for grooming. I can't say that I've had any issues with drop-off and/or pick-up. The new owner is on top of her game. She does her best to maintain cleanliness of the store and safety for all the pets. I let Amanda do the grooming for my dog Butters. She always does an excellent job and Butters loves her. Don't take your fur baby anywhere else! Ask for Amanda!!
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November 2023 by Dani Mac
Wowwww!!!! I love this place! The groomers here are so nice and they know a lot about grooming. I highly recommend going here for a grooming but also to see all their amazing toys and treats! The front desk lady helped me find the best treats for my picky dog and now my puppy gets excited whenever we go there! Love the people and love the store!
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October 2023 by Marc M.
We have two Maltese dogs, age 6 and a half. 10 and 12 lbs each.We had an incident this location. On Wednesday October 18, awe took both dogs there for grooming and baths. After a couple hours we received a call from them that the dogs were ready to be picked up. We drove the 5 minutes it takes and parked on the lot perhaps 60 feet from the door of the place and walked in. We paid the bill to the manager..someone that calls himself Felipe, and the dogs then were brought out running on the floor to us, as they are not leash trained. As anxious as they were to leave, we each picked one up, walked to the car, dogs never having been out of our arms at any time until we reached the car. We placed the dogs in the back seat, on a large soft blanket to hang out on, and we drove to the Hagen Ranch entrance perhaps 40 or 60 seconds away. We turned north to make the 5-minute ride and once straightened out, I took a look back and one of our dogs, Dylan, was lying,lethargic, and his left eye was virtually shut, fluid leaking out and he was shaking. He is a good natured overly friendly dog in every way. I asked my companion to turn around and look at him. A few minutes later wearrived at our home and brought him inside where it was obvious from his shaking and eye conditionthat something bad had happened to him. We immediately called our vet clinic at441 and Atlantic. We took him there immediately. They took the dog in back and using a black lightfound that his cornea was clearly scratched and was causing him considerable pain which he bravelytook.. they treated him with an antibiotic cream, gave us a "halo", one of those things you use to keepthe dogs from further damaging himself and gave us the antibiotic to apply 4 times a day. We were toldto watch him closely as the potential for even more serious damage to the eye at that time was real andto come back in 5 days unless he took a turn for the worse.I then drove back towards home stopping on the way back at the grooming shop carrying the dog andconfronted the manager with the situation. He was nice, said he would have to call the owner and would call us shortly. About an hourlater we received a call from Felipe, and he began the conversation with "I'm sorry we cannot help you or take ANY responsibility...we looked at the camera recording and we don't see where this happened. "I incredulously pointed outthat in order to trim the hair directly under the rounded ball of the eye and less than a millimeter below , a groomer and for that matter anyone else, with a 10 lb dog, would necessitate that person holding his head with one hand or any persons' hand and get less than a few inches from the dog's eyes while directly in front of them. There was no way any camera could possibly have had the view nor resolution.to see this action at all much less to ascertain damage. I was dumbfounded hearing this from him, and he then said to me "Don't you think the dog would have cried out audibly if the groomer had nicked or hit his eye enough to cause this type of damage?". I asked him if he really thinks this ridiculous set of responses would be believable to any reasonable person..I.E. would any reasonable person conclude that it was more likely we did this to our dog walking the 60 feet while in our arms, place on a soft blanket, and then within two minutes being leaking pus and shivering in the back seat of our car?? That they would think that's more likely than what obviouslyhad to have occurred? He was iron fast and stood his ground and said there was nothing they could or would do. I told him I'd like to speak to the boss he referred to, he said okay but when I asked for that person's name or number, he said he could not and would not tell me that.I said one last thing to him.. "At what point is someone associated with this animal carelessness or abuse going to ask a question..Who decided and how did we let this get to this point and thought it was the right way or a successful way to conduct our business?"So as of
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September 2023 by Priscila de Souza
I love this place ! Laudia, has a wonderful soul and personality. She makes pups ( and me) feel at ease and relaxed throughout the entire process! Couldn’t ask for a Better person to make my pup look clean and beautiful
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September 2023 by Roberta Sachs
It’s not possible to leave a review with zero stars, but if I could, I would. We used Woofgang in Boynton for many years, but our recent experience was horrible for us, yet much worse for our dog. As soon as we got him home, we saw that he could not open his left eye at all. Since our vet was closed, we had to take him to the emergency facility. He was diagnosed with a severe eye inflammation, probably caused by inadequate rinsing after shampooing or a burn from the hot air from the dryer. The cost was over $300. We called Woofgang the next day to tell them what happened. Their response was that since we signed a waiver, they take no responsibility. I fully understand the need for such a waiver, but someone is indeed responsible.By the next morning, we saw that our dog’s butt was red, sore and inflamed. Now we went to our regular vet, who said that since he was just groomed, he was probably clipped too close. Now the cost was $117.We have no reason to alert Woofgang of this other issue since we know their policy, so we can only alert other customers. Someone is responsible for poor grooming, indeed. We are responsible for thinking our dog would be safely and carefully groomed. This is not about money at all. It is about good care of our loving pets.