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February 2024 by Dr Edward J Gerety III
The facility was dark and dirty while the cars were dirty and poorly maintained. The staff pay no attention and when they did speak actually lied to me about Avis services.This is a poor representation of Avis and if you can avoid it.
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February 2024 by Troy Roberts
I’ve rented with the Avis/Budget group for years. Your in office agent Angel is the only reason why I didn’t give this rental experience a 0. She was very kind and easy to work with.The car was quite possibly the most disappointing rental I’ve ever had. It was a 2020 Toyota RAV4. I’ve never had a rental with almost 75k miles on it. The front tires were bald. There was road tar caked on the drivers side. The interior of the car was badly damaged and the steering wheel and shifter were missing chunks of leather. The passenger seat had paint on it. Which I’m assuming was from accident repairs. The passenger side front door makes a noise like the frame of the window was damaged in an accident and you can hear a wind noise while on the interstate. I cleaned up crumbs and dirt on the back seat. There was something sticky spilled on the back seat. The center console from the radio back to the cup holders had sticky fingerprints all over it. The retracting rear cargo cover had blue gum stuck to it. The car smelled like weed. It wasn’t noticeable at pick up. But when I ran some errands and the car sat in the warm Florida sun, it was extremely noticeable that somebody had smoked in the car. I spent my time and money cleaning out your car. I wiped dirty fingerprints off of nearly every surface in the car. There were dirty fingerprints on the headliner. I spent almost 2 hours cleaning this car before I felt that I was comfortable driving it. You need to do better, Avis. I’ll be searching out other companies for future rentals.
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February 2024 by Tresa Keeter
Amazing! Staff is unbelievably helpful! Maria is a literal saint.
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February 2024 by peter capitelli
Customer service agents, Maria and Angel, at Avis Bradenton helped me resolve an issue with courtesy, knowledge and professionalism. I recommend highly.
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January 2024 by Harry McDwyer Jr.
Watch out for surprise "miscellaneous" charges when you return your rental. Thay will charge you BEFORE they explain anything. I will NEVER rent from AVIS again.
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December 2023 by Anand Shah
Good clean cars and many choices. They had the car ready. Good customer service.
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December 2023 by Kenneth Tilsted
Really friendly staff, helped out with issues regarding insurance and extend the rental period through phi e. We even got a car upgrade. Recommented place to rent a car.
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December 2023 by Trinh N. Le
Allan and his crew (the lady and the guy at the front) are awesome. Literally every single person I’ve met here is super nice, helpful, extremely accommodating and understanding. The wait might take long (due to the different requests of customers or sheer volume of customers) and sometimes they might not have availability but those things are beyond their controls. What’s within their control… they do such a good job!I rent from here every two weeks or so because I don’t have a car but I love going here and highly highly highly recommend here.
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December 2023 by Priscilla Amy-Lynn
This specific Avis is a family company and they were absolutely amazing to deal with when dealing with an emergency at the last second they were able to come up with the best price scenario even though I’ve qualify for military discount and am a medical personnel. Had I not been able to get a rental car that night it would’ve prohibited me from being able to go to work, provide for my son, and take care of essential mom jobs. I am so grateful for them and how easy and flawless they made things I have had extremely horrible experiences with Enterprise and will never work with them ever again, even if it means not having a rental car. They are dead to me!
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December 2023 by Kwame Y
Maria (Manager) always is so pleasant and takes care of us very well. She is so busy and deals with a LOT of HIGH MAINTENANCE customers but she is always cool and collected but is also no nonsense. I will certainly go backTheodor (tesla man)
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December 2023 by gina greenidge
Unprofessional. They do not offer drop off or pick up services. I was told to call an Uber. If you rent, you cannot park in the lot overnight. The manager is openly talking about other employees and all of the company business as though I am not sitting here. Even though I am a value member I will probably rent at another location from now on.
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December 2023 by Maurice Isrel
Bradenton Avis was great. Car was pretty new and clean, staff was friendly and efficient. Price was good, great with the corporate discount.
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October 2023 by Tim Craig
Great place to rent a car! Very friendly people. I will definitely rent my next car from them as it was a very pleasant experience
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October 2023 by David Dombek
Was going to leave a good review till I received my bill I've spent over $1300 this month renting from this place came back and rented another vehicle took it back cause it was a gas hog and basically got penalized badly could have kept the car for the rest of the week 4 more days for $100 but no one said anything till after I was closed out got charged for a whole day cause it was an hour past ill rent elsewhere next time very unfortunate it's not difficult to make me happy pretty sad that businesses don't even try anymore
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October 2023 by J B
I’ve always had a fantastic experience renting from this location, but for the last experience the associate James went above and beyond to help me secure the car I needed.The cars are always clean, reliable and most importantly don’t smell of smoke.Wouldn’t hesitate to rent from this location.