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July 2021 by Jorge L. Agüero Jr.
John Rojas is amazing! I love the attention and the welcoming that his staff provides every time I come over. They are very knowledgeable and are always willing to go the extra mile. ?
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July 2021 by Ian Anderson
Bank OZK is awesome! I'm so glad I decided to switch over from Bank of America. Ask for John Rojas, his service is top notch!
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June 2021 by daniel alejandro
Jhon Rojas and his team have been a great team and helped me with my financing and I recommend them for your future bank loans.
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July 2020 by Roger Z.
I've been a member of this bank since it was C-1 Bank. Back then, the management of it was much better. Now, I am in need of a PPP loan, which Bank OZK had been servicing until June 30th. The loans were ending when congress decided to extend them until August 8th. My bank decided they would not take new loans, shutting me (and others in my spot) out. They will soon be my former bank.
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May 2020 by veronica betancourt
Best service you can get from a bank. If you have a business or personal account. This is the bank that you want to deal with. As a business owner, you get excellent services, you are not a number like other banks. You are a person. Thank you for your excellent services in all the departments Great services on the phone too. Ask for Jonh.
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April 2020 by Mitch Mallett
The Manager John Rojas has become a friend. He has helped me whenever asked with my accounts!
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April 2020 by Debbie Turner
We were looking to move our business and personal accounts from Chase since they have forgotten what customer service is. Sue and John were a breath of fresh air. They always seem happy to see us and know us by name when we enter the front door. I thought we were special but that’s how they treat ALL of their customers. I love that old fashion handshake kinda of bank and OZK is all about the service. They even gave us a new customer goodie bag complete with a roll of toilet paper! I love banking there??
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March 2020 by Jenni Holt
MaryBeth, Sue, and Elena are the best! When my children came in to start their checking accounts after getting jobs, they took the time to encourage them and show them about "banking". They are always extremely helpful, courteous, and kind. They know our family by name and seem to always look forward to seeing us. Something we really need in this sometime sterile world of cooperations.
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October 2019 by Mark Lewis
Bank OZK offers exceptional personalized service. They have brought back the concept of true customer service to banking. I love working with them.
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October 2019 by John Rojas
If you are looking for a better banking experience, this is the right place!
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June 2019 by Ryan Stoyles
I have never experienced a banking professional that goes to the length of customer service than John Rojas. Setting up an account at Bank OZK was so easy because John brought all paperwork to me. I didn't have to re-arrange my schedule which is so important when you are a business owner. And I must include that the business advice John gave to me, during an expansion period, was top notch and very helpful to me in making important decisions. Thanks, John!
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May 2019 by Tom Russo
Great people, great products many banks don't offer. Ask John Rojas about his stated income home equity line. As a loan officer myself, this is a very impressive program most don't offer ! Every customer with equity should look in to this program as a financial safety net.
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May 2019 by Shannon Browning
Couldn't ask for a more personalized and efficient bank! They always answer the phone. They pleasantly repeat themselves while walking you through their online banking, (no matter how many redundant times, I've called and asked the same questions). I love their way of banking!
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May 2019 by Rosa Payson
Bank OZK has the best customer service!! Highly recommended
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September 2018 by Gregory Pacitti
I have been banking with this branch for years. The employees go above and beyond to provide great customer service. You are definitely not just a number or just an account there. They treat you like family and are very competitive with their offerings as well.
