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March 2024 by Mike M.
The most impressive thing about this jewelry store is its customer service. I needed a watch repair done right the first time, and Bartlett didn't let me down. The owner is typically on site so quality control is in effect. My watch took quite awhile to repair but they have a certified Rolex technician who is both methodical and an expert in his field. The repair was given an estimate prior to work being completed. I picked up my watch and it looked as good as its original state. Polished and even a few helpful hints from Mr. Bartlett himself! I highly recommend this business and wouldn't hesitate to use them again.
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December 2023 by Valerie A.
I stopped in to shop for a ring upgrade. Upon entering the small establishment, I was greeted by a tall blonde woman who asked what I was looking for and said she could help me. However, she asked another short brunette woman to help me instead. Very awkward, uncomfortable interaction between the staff members, which made the shopping experience poor. Moreover, during my session, the woman offered to clean my current ring while I was shopping. When I received my ring back, a stone was missing. They checked the machine and the stone was inside. They said that they can repair it for $75 and that it would take a week to a week and a half! What?! I ended up purchasing from LC Rings of Tampa instead (who repaired my ring on the spot free of charge and offered same day sizing). There are so many other small jewelers in the Tampa Bay Area, I'd avoid this place!
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November 2023 by Carol W.
I went to Bartlett Jewelers and they were able to fix 2 necklace clasps while I waited, but the 3rd clasp needs replacing (soldering) so it will take a week. He also removed some scratches from a ring and ran my necklaces through the sonic cleaner so they sparkle and shine. VERY reasonable prices. I highly recommend Bartlett Jewelers!
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August 2023 by LifeofRiley
Stopped in to check the store out- my wife and I were in desperate need of getting our rings cleaned. The staff was so friendly and kind and took great care of us. This was a 5 start experience.
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July 2023 by Barbara Palmer
Very professional! I have been so very pleased with all my purchases and repairs.Fair prices. I feel so very comfortable shopping here. Mr. Bartlett has a stellar reputation (the reason I first shopped here…I had seen great reviews). If you go, be sure and ask for Maria! She is awesome and has a designer’s eye! She’s so pleasant, sweet and NOT at all pushy! She gives you options and lets you do the choosing! **** I always call beforehand to make sure she will be there?5 STARS*****
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April 2023 by Urbano Rutigliano
Everyone's very helpful Maria the sales lady was amazing. Mr. Bartlett was very hands on And professional.
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March 2023 by Donna Keith
Very impressed with the warmth, friendliness, and service. I left a ring with 3 diamonds that needed all prongs replaced. The estimate was extremely reasonable. I also needed 3 new watch batteries, which they did in a matter of minutes and charged very little. They have gorgeous jewelry in the cases as well! Very good experience.
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February 2023 by James K.
The customer service and appreciation are very respectful and genuine each and every time I enter this business. They are very helpful and seem to always listen and respect my time here!
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December 2022 by james c.
We are new to the area, saw the add in LWRLIFE magazine. We decided to check them out. We had a wonderful salesperson, we both loved the rings that my wife picked out. Highly recommend! Very Satisfied
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September 2022 by Katja Hennessey
Mr. Bartlett and Maria were wonderful! They are knowledgeable, kind, and patient. An excellent experience!
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September 2022 by Steven Robinson
Left a ring to be repaired waiting for the call when ready. Very nice people.
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June 2022 by Gab Kosak
Beautiful collection. Excellent customer service.
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April 2022 by kat goldstein
Wonderful selection of new jewelry and repairs are always done with consultation and care. Been going here for 13 years and never had a problem!
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March 2022 by David Wollard
I have both bought and sold jewelry to and from Mr. Bartlett. I will continue to drive out of my way to do business here as I believe Mr. Bartlett to be exceptionally knowledgeable and very honest and fair with his pricing. I always enjoy every experience I have at this store.
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January 2022 by Kayla Curlett
Amazing customer service! They fixed my bracelet for me super fast. Would definitely recommend.
