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November 2023 by Dan Anderson
NO SENSE OF URGENCY, I CANNOT BELIEVE HOW SLOW THEY ARE IT IS INSANE
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June 2023 by Tommy Morse
Since the change to Truist everything has gone downhill.They closed the branch I usually went to so travel a little farther than before.The service at the drive thru averages 15 to 20+ minutes even if it is only to deposit a check.The people working used to be friendly and helpful and now I get the impression they really hate their job.I am writing this review because I am sitting at the drive-thru window and have plenty of time to write it while I wait.
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July 2022 by D Smit
The staff here are great! Very pleasant and knowledgeable.
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May 2022 by Rick Thompson
Deathly slow service. Way downhill from BB&T.
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March 2022 by Robert Smith
I bank with this Bank I don't know how long when it was BB&T SunTrust BB&T merger just it's been nothing but chaos all I was looking for was information on a safety deposit box I've had to go to three different branches to get this information being overwhelmed with other clients when I do finally get to talk to someone I have a rude and ignorant manager who did not want to take care of the problem or talk to me because he was having a bad day honestly I don't know what to do but I think I'm going to be closing my accounts and moving on to another financial institution
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November 2021 by Sarah Kathryn
Awful banking service.
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August 2021 by Doug manning
Always are up front about accounts..went thier to get my nephew a student account..customer service is on point. Everyone is friendly, atm 24hr
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November 2020 by J D Di Anne
They are doing safety measures for inside appointments and tellers at the drive up window ware masks. ?
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July 2020 by The brave traveler
Branch closed due to PLANDEMIC. No access to safety deposit boxes except with apppointment. They hold your property hostage with bad bad service. VERY UNFORTUNATE.
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May 2020 by Aaron Schanie
I own a small business in Bradenton and for the last 14 years I have dealt with Fidelity bank that recently merged with another what a nightmare that was. Because of that we moved all of our accounts business and personal to BB&T/Truist. All of it went completely smooth we have NOT had one issue with anything from BB&T/Truist. BB&T/Truist through this pandemic has been wonderful and VERY helpful, we look forward to a LONG LONG relationship.
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March 2020 by suzy elfering
Great bank personable and ready to help always good incentives for saving and checking highly recommended
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January 2020 by Jeff Vimpeny
They do have exceptional customer service for their location. For this reason alone I could recommend them
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November 2019 by Luke Clifton
One of the most unethical bank chains I have ever been with. Stole my money countless times and act like they cared and then told me there’s nothing that can be done. Stay VERY far away from BB&T. There is not one single reason to bank with this company over ANY other bank. They are objectively one of the worst banks to ever exist.
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October 2018 by Nicole Gazil
We was going to open an accout with them and we walked accrssed the street to get coffee and they towed are car. Terrible customer service. When i went in to explain what happened the manager said he was going to call the cops... Over all I'm happy because if that didn't happened we would have banked with a terrible bank!!!
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October 2018 by James Antorino
I'm sorry but my family has been with you a long time so i desided to go and open an account. The problem was i never had a manager speak to me so rudely. I told him my family has been with bb&t for year and they have alot of money your bank manages for us but with this man managing are money we no longer feel safe. Thank you for managing our money in the past but judging a book by its cover is not good customer service. We will no longer be needing yoir sevices. I hope you get this problem fixed because your rating are going way down... I wish you the best.