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July 2025 by fashionnerd
I had a fantastic experience with Bob’s Cleaning & Flooring! The customer service was truly top-notch from start to finish. They were prompt, professional, and incredibly courteous making the entire process smooth and stress-free. It’s rare these days to find a company that genuinely cares about its customers, but Bob’s team went above and beyond. Highly recommend if you’re looking for quality service with a personal touch!
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July 2025 by Joe
New location is very clean and inviting! Install went very smoothly. Highly recommend Bobs.
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March 2025 by Philip Schipani
My Wife went to the store after calling them for Flooring. They scheduled a time to come and measure. THEY NEVER SHOWED UP!!!!!!!!!!!!!!!! They never called, nothing. i wouldn't use them if I were you. They wasted hours of my life for nothing.
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January 2025 by Kim Hamilton
The manager and staff at Bob's carpet location on West Manatee Avenue were helpful and friendly. I worked specifically with Joe Kitchen who went above and beyond my expectations in helping to upgrade some of the flooring (luxury vinyl and carpet) in a condo I was preparing to put on the market. They carry a huge selection of flooring samples at decent prices and the subs they use for installation were exceptional. I shopped at Lowes and Home Depot and ended up making the decision to use Bob's Carpet Mart because of the more personalized experience I got there. I wouldn't hesitate to use them again for my flooring needs.
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December 2024 by Nina Gheewala
I stopped by to get a few small pieces of carpet for my elderly rabbit. Joe gave me leftover scraps from a job that he wasn't able to use. Any business that cares about animals has earned my support.
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November 2024 by Melissa Little
I would highly recommend Bob’s carpet on Manatee Ave. We worked with Joe Kitchen and he helped us pick the best flooring for a decent price. Joe came out and measured the rooms and was able to schedule Carlos and his crew to come out to install the flooring very quickly. They did a beautiful job of installing the vinyl plank flooring in 3 rooms. What a great experience and a job well done. We would definitely use them again!
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November 2024 by Andy K.
Last week we had Bob's Carpet & flooring do a vinyl floor installation in our master bedroom.
Carlos and his two man team were very polite and respectful of our furniture and home.
Now the most important part. Yes, the installation looks great and it was done in one day! They also did the felt pads on the bottom of the bed posts and chairs.
When they finished, everything was clean and it looked like they were never here. Carlos and his team were great!
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September 2024 by JMA Al
Fair pricing, excellent staff
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July 2024 by Frank Cagno
Thanks to Dave Watts in store help & to his installation service people Tom & Jerri today Great & easy..
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December 2023 by Phil
Came here yesterday with friends that are looking for flooring.Service here was very good. Dave Watts is the store manager and he took very good care of us.Recommend you stop in and talk to him when you have flooring needs!
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August 2023 by Pat Hewitt
I am very happy with the friendly and professional service I experienced to have new flooring installed today. I met with Dave Watts, the store manager, from the Manatee Ave. store and he facilitated the best choice for my particular needs. Dave ordered the materials which arrived quickly and had Tim install the flooring. The floor looks beautiful. Tim was efficient, on-time, installed the floor and cleaned up to my satisfaction. I highly recommend Bob's Carpet and Flooring and admire their new showroom which made my search easy and comfortable. Pat Hewitt, Bradenton
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February 2023 by Kathy E.
Dave Watts was the sales person and he was GREAT!Very responsive, experienced, trustworthy, & checked in during the experience to make sure everything went smoothly.Dave at Bob's carpet is the quintessential professional & he will get the best deal & make the experience as seamless as possible.I'm thrilled!
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February 2023 by Leigh Anne F.
I don't typically take the time to provide a review but want to spare anyone else of the poor customer service provided by Bob's. There is little follow up or consideration for the customer. My carpet installation was scheduled for a Monday between 9:30 and 10 am and I was called at 10:10 due to my carpet being lost and they would not be able to install it. No pro-active follow up and after multiple calls, the carpet was found and rescheduled for the following day. Installers were 45 minutes late (nice people however). I had discussed some type of discount with Mark and Rebecca when I spoke with both, only to have my credit charged for the full remaining balance. The corporate office was equally as awful and their response was "you signed and contract and things happen." They apparently missed the customer service training. Will not be using again.
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January 2023 by Peggie P.
I certainly don't understand the negative reviews. LA Lopez came out and took precise measurements for ordering our Cali flooring. Our pricing included ALL materials, labor, moving furniture and appliances, removing 2 toilets and reinstalling them, tearing out old carpeting, and haul away. The flooring was delivered by Andrey a week later. Installation was started 2 days after that. All areas of transition from previous vinyl sheet floor to carpeted areas were addressed. The floor is gorgeous with no creaking or clicking anywhere. The installers, Slavik and Ivan, worked their hearts out, being very careful not to damage anything. They were very polite and professional. I can't speak highly enough about them. I would highly recommend Bob's for flooring needs!
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July 2022 by William Swineford Jr
We used Bob's Carpet and Flooring in Bradenton for LVT in all of our main living areas. We were advised that the floating floor is best. The floor is beautiful. However, the kitchen floor has dips and hollow spots in it that are terribly apparent to both our family and our guests. We contacted the Bradenton store in March. They sent out a repairman who said that the amount of movement was, indeed, unacceptable and and that it would be fixed to our satisfaction the next week. Four months, 9 phone calls, 3 scheduled repairs (none of which happened AND no phone call saying that they couldn't make it!), we still have no resolution. The manager has promised us so many times that he is "taking care of it."This company is deplorable. I would never recommend Bob's Carpet and Flooring. They are just not dependable.
