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June 2025 by B Tal
Came in there to open an account. We were told we are next in line and the person is wrapping up with a customer. 45min later the lady said it will take another hour for the person to finish up, we need to make an appointment. It would be nice if there were honest at the first place and tell us at the every beginning that it will take rather than wasting our time.
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June 2025 by Jennifer Vazquez-Baker
This location does not have drive up banking, which is a huge inconvenience. This is FL, its 100°+ & I had to take my infant inside just to get quarters for laundry. There is more than enough space, there are two drive thru ATMS and plenty of cubicles with no employees. Do better chase.
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May 2025 by Reina Genellys Fernández Camps
Always their personal are willing to help
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April 2025 by Frank McGowan
Cheryl was great. She helped me to avoid a very convincing scam and then followed up to ensure all was well. Her patience and professionalism are off the charts.
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February 2025 by Alexa Vetter Torres
Sonia was very nice and helpful! Helped me deposit a check using my phone for an investment/retirement account and then set me up with Chase monitoring in my account to keep me safe! Thank you, Sonia. :)
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December 2024 by Linda Elliott
Everyone is very kind and helpful.
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November 2024 by Higor Alves Pessoa Barcelos
I had an incredible experience at the Chase Bank located at 4310 53rd Ave E in Bradenton. Gabriel and his team are absolutely outstanding! Gabriel leads with such professionalism and effectiveness that it’s evident his entire team is well-trained and highly knowledgeable.
Every time I visit, the atmosphere is welcoming, and I’ve seen firsthand how much clients enjoy their time here. Everyone seems genuinely happy, and there’s even a sense of fun in the way the team interacts with clients and each other. It’s clear they go above and beyond to make banking a pleasant experience.
If you’re looking for a branch that truly cares about its customers and provides top-notch service, this is the place to go. Highly recommend!
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November 2024 by jaclyn varner
I was listening to a conversation involving one of the staff-Cheryl. (I’m on the phone w said customer )Very unprofessional to not keep the attention on the person you’re “helping” but to have random conversation elsewhere. And the demeaning attitude when the customer asked for some extra assistance. And Cheryl stop rolling ur eyes it’s not that serious. Thanks..
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July 2024 by Alexa T
Easy in and out for quick transactions. Not really a Great office to take care of important banking we had too many bad experiences. We go to a different Chase and follow our banker to her new location. When you find a good banker I've learned don't let them go lol .
Overall this Chase is clean, people are friendly and plenty of parking. For teller transactions or ATM it's great.
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June 2024 by Tony Sheppard
Only place I bank ???
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April 2024 by Claudia Longoria
Terrible service and also discrimination
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April 2024 by Timothy Groover
Do not bank with these people. I got scammed online with a medical institute. Chase took sides with the scammers when I got a dispute... it took a 3 months to figure it out... Bad people!
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December 2023 by Kira Richardson
Waited for almost half hour to get paperwork notarized. With 3 notaries in bank. Long story short they wouldn’t accept any documents but passport asked to wait for couple min to get passport with my mom still being in the bank after all they took other client and said that it will take another 40-50 min to wait and other notaries were free but were unable to help. Service ??
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December 2023 by Jp Hj
My experience was nothing short of outstanding. From the moment I walked in, the team was warm and welcoming and this helped set the tone for a positive banking experience. His professionalism and attention to detail were evident and he went above and beyond to ensure that all my banking needs were met with efficiency and accuracy.
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November 2023 by Ilya Yarmolenko
Cashier Angelica instead of 2 transactions they did only one. Did explain 2 times what should be done and still she did a mistake. Now have to drive second time.
