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August 2023 by Selina Celedon
Came in here to open a joint account on one occasion and to make some account updates on another occasion. Both times account managers were friendly and prompt. Teller was friendly and helpful as well!
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August 2023 by Lisa Fultz
Quick service and no wait in line. Thank you ??
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July 2023 by Josh “Kayla”
Nina, one of the bankers here at this location has a very bad attitude when we were trying to ask a question that didn’t makes sense to my wife and me. She just kept repeating the same thing over and over again how we could go online to take care of it ourselves. The body language and smirk on her face was terrible and she pointed us to her manager Michelle.. Michelle on other hand was an ABSOLUTELY AMAZING help and went above and beyond to help us!! Thanks Michelle!!! 1 star is strictly for Nina⭐️ and just to get the attention of Chase so they know
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July 2023 by Joshua davis
Nina, one of the bankers here at this location has a very bad attitude when we were trying to ask a question that didn’t makes sense to my wife and me. She just kept repeating the same thing over and over again how we could go online to take care of it ourselves. The body language and smirk on her face was terrible and she pointed us to her manager Michelle.. Michelle on other hand was an ABSOLUTELY AMAZING help and went above and beyond to help us!! Thanks Michelle!!! 1 star is strictly for Nina⭐️ and just to get the attention of Chase so they know
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March 2023 by Vincent Giammatteo
Parking lot completely full with only 4 costumers in the building. Waited over a hour to get a document notarized. I understand this location is new but the old location I never had to wait longer then 5 mins. Very bad look for a recently opened location.
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March 2023 by Lu Cho
NEED TO WAIT TO MUCH TIME THEY TO HELP ME WITH A NEW CREDIT CARD .THEY ARE NICE PEOPLE, BUT TAKE LONG TO HEPL ME.LOOKS NICE INSIDE AND OUTSIDE L, PARKING IS SAME SIZE OR BIGGER THAT THE PREVIOUS PLACE,ALSO THE BAD IS A POOR BANK..OR DON'T CARE FOR ALL THE PEOPLE:YEARS BACK THE CLOSE THE BANK ON CORTEZ &US41 AND THE OPEN ONE ON LAKEWOOD RANCH AND CLOSE TO i75 WHERE RICH PEOPLE ARE LOCATED SAME THING WITH THE ONE IS CLOSED ON CORTEZ AND TO OPEN THIS NEW ONE HERE FRONT OF WALMAR.THE ONE IS CLOSED TO POOR TO HAVE A BANK CLOSE TO THE BEACH SO THEY HAVE THIS ONE AND THE LAKEWOOD RANCH ONE."SO POOR THEY CAN HAVE ONE ON THE PLAZA ON CORTEZ AND US41"IF SOME HOW THE LAKEWOOD RANCH IS NOT OPEN OR ATM IS NOT WORKING NEED TO DRIVE TO CORTEZ ONE? TO MUCH DRIVING FOR A BANK.The good thing of this bank is they Open Saturday (before also open on Sundays) and they close a little bit later).Most of the time i see 2-3 people who can help us for new card or print new checks but always is one working for us thats make me to wait to much time.Hope this can fixed because HAPPENING many times.
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February 2023 by Daniel James
New location very nice
