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January 2024 by C Green
I had a great experience at this Cubesmart very friendly beautiful atmosphere Dawn helped me choose the right storage that I would need and showed me the storage unit if your in need of a storage space my advice is to come here to the cubesmart next to Dennys Restaurant on Cortez Rd Bradenton you will happy that you did.
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December 2023 by A Kennedy
So far this CubeSmart is perfect! I haven’t moved my car in yet. I reserved my space a few weeks ago, over the phone. We got to Bradenton yesterday and stopped by the facility to check in and pay the amount to get the key and other access info. Dawn was so helpful. Everything is brand-new, perfectly clean and functional. I elected to use their lock, which comes with 2 keys and looks nearly impossible to cut. This facility is centrally located, cheaper than other locations, and looks super secure with a large bank of monitors from the many security cameras. Highly recommend so far!
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December 2023 by Terrance Bell
Dawn is very sweet and helpful w anything you need. Plus their prices are the most reasonable.
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December 2023 by Buffy Welch
Clean organized and friendly helpful staff.nice place to store your stuff
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November 2023 by Zhanna Mikhno
This place doesn’t deserve any stars!Please don’t rent here! Huge RAT INFESTATION!!!We put all of our stuff in storage for 1 year and it cost us $6,000 total. But for what???When we came to pick up everything, the rats infested the whole unit.Rat urine and feces over all of our stuff. Dead rats everywhere. We couldn't figure out why they were dead. Every box we were opening, there were dead rats inside as well. The stench was horrid!We couldn't figure out why they were dead until we saw a packet on one of our mid century chairs that the rat pooped all over on. The packet had the title "rodent pesticide".This means the facility knew there was a rat infestation and put packets in the unit and decided to NOT INFORM US!!! And of course by the time they realized there was problem, it was too late. These rodents did so much damage. The whole situation traumatized our children. We were terrified to open every single box. Half of our things were so disgusting; we left it at the storage unit. They damaged furniture, clothes, family albums. It angers me soooooo much!!! I still can’t stop crying about it.The following morning we made multiple phone calls. They don't return our calls. When you call corporate, their notes are showing that the manager has called us back twice now but that is a lie!!! We didn't miss a single phone call from them or got any voicemails.Their contract, as with any storage company, states they aren't liable for any damage including rodents.But this ridiculousness needs to STOP!!Just because you aren't liable doesn't exempt you from making sure your facility is protected from pests and rodents. Like come one, TAKE SOME RESPONSIBILITY and protect your building! Due your flipping due diligence!!!! Do everything you can to prevent such infestations from taking place! Stop being so flipping careless!!These storage companies take everyone's money yet do nothing, NOTHING on their part to prevent such damage from taking place. Absolutely unethical and should be illegal the way they run the show.Additionally, how is cubesmart voted #1 with customer service? How????Maybe their corporate customer service office answers the phone but when you tell them the issues you're having, guess what they tell you? They tell you to call your local location to fix those issues. But my local location never answers their phone, doesn't return our phone calls and no one is ever at the office. They put a sign on the door stating they will return at 1:30 but no one ever shows up. Ever! Wendy, the general manager for this specific location and several others in south Florida hasn't returned a single phone call and lies on corporate notes that she has called.They definitely had the time to email us a release form when we said we will no longer be renting the storage unit but the form in small print stated if we sign, it releases them from any liability in regards to damages. So we refused to sign it. But our refusal to sign prompted them to bill us for the next month. We keep calling and they aren't answering. Enjoy the photos of all the disgustingness Im about to post. This place needs to be SHUT DOWN!
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November 2023 by Kaylee Ritter
Deanna, at Cubesmart today, on Cortez, in Bradenton, gave us exceptional service, and was very personable!
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November 2023 by John Roth
Great new storage facility!
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September 2023 by Carlos S
The level of professionalism and the commitment
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September 2023 by Jill Johnson
After much research and comparison to other storage facilities, we chose Cubesmart. Although we just began moving our things from Gostoreit (after a year) into a Cubesmart unit, we can already see a vast difference in cleaninesss, professionalism of Mgmt and size vs value of unit. Nancy is very friendly and clear regarding rules, expectations and what we can expect from the facility. It's early but we feel very comfortable with our decision to leave Gostoreit and the host of issues we had there and move into CubeSmart. We would definitely recommend Cubesmart at this time, even if it were more expensive. Jill
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September 2023 by Erica Roberts
Really nice to their customers !
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August 2023 by Michael Glenn
We had a small issue with the temporary lock code for my unit. I ordered o line and got to the unit around 9pm. The manager was there to help me within 15 minutes. Such amazing service. Thank you.
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May 2023 by Quentin Knowles
Great experience with Dawn she provided great information and a great deal ??
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April 2023 by Sarah Bourne
Well the cortez location is infested with roaches ants and fruit Flys. Your not allowed to spend anytime in your unit or else you get accused of living there and then they make u pay ur bill and terminate your lease. I think there very judgemental rude and inconsiderate.
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April 2023 by Doehler Head
Very bad service I'll never go there again or recommend anybody
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April 2023 by Cody Lyons
The management was friendly and the space was clean.
