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September 2024 by Steve S
My wife and I went there this afternoon for the weekend Labor Day sale. Their door was locked, even though they were supposedly open until 5 PM. Three sales people saw me at the door. None would come to the door to explain why they were closed. It was a waste of a special trip and very poor salesmanship that not one person could come to the door and say sorry. Plenty of other fan stores in the area. They lost a customer and my business.
**I have to add this after the owner's reply. It was 3 PM on Saturday afternoon (not after 4PM). There was a gentleman in the store, so it was not all women. All they (the gentleman inside saw us) had to do was come to the door and explain why they were closed early (and why were they closed at 3 pm anyway?). It was broad daylight and my wife and I were potential customers. We felt dismissed and ignored as they could not even bother to come to the door. Sorry for the one star review, but I could not give zero stars.
***My mistake, the store does close at 4 pm. Again, I read the owner's reply, but I know what time I was there and it was a few minutes past 3 PM. I wrote my initial review after getting home at 4 pm (I can't verify your video timestamp, but my watch said it was 3:00).
Why would a customer (man) be the one telling people that you are closed? And do you expect anyone to lip read from 30 feet away? You admitted that the people inside saw customers outside. All that was needed was for someone to come to the door and say sorry we are closed. Even if I (any customer) was mistaken about the time/hours, it could have been cleared up with a little courtesy. Despite the excuses made by Matt, do you really think that ignoring potential customers is the best way to go?
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September 2024 by ursula urdiales
Great customer service! We are new to the area. Had the pleasure of working with Jeanine on our lighting fixtures for our new house. I highly recommend checking out the showroom. Great ideas, great pricing, great everything!!
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September 2024 by Laurie Emanuel
Beautiful show room! Very friendly and knowledgeable staff helped me find exactly what I was looking for. Highly recommend!
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September 2024 by Alexandra Olafsson
Cute shop with lots of beautiful lamps and fans. I especially love the new chargeable lamps. Inga, was a delight to work with and extremely knowledgeable. I definitely recommend stopping by for all your lightning needs!
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September 2024 by Ethan Madsen
Recently purchased a new property and went in and took advantage of the Labor Day sales and they were amazing from being able to help me figure out their diverse selection of lighting fixtures and overall decorations, the employees were also very nice, Emily helped me decide on everything and made the entire process was super simple. I’ll be coming back just to work with her again ;)
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May 2024 by John Heidi
This store has an excellent selection of unique lighting. We were looking for pendant lights to go over the peninsula, and the lady working the floor helped us find the perfect ones. We chose Murano glass pendants, which were reasonably priced. We are waiting to close on the house and will have them delivered and installed. The store also has a great selection of unique home items and excellent customer service!
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February 2024 by Kyle Daniels
Emily & Cloe were so great. The best customer service experience I’ve had in a while. I’m definitely recommending my friends and family to Fanwerks and Lighting !
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February 2024 by Juan Ramirez
Cloe was great help! She was very helpful!
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February 2024 by david crosby
Emlly and Cloe are very kind and helpful you will be very happy you came in. And the have a great selection of interior design iseas
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February 2024 by J Moran
Have met with Cloe several times. She was a great help in helping me choose the perfect fan.
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February 2024 by rickitude
The staff was super helpful. They helped us pick fans and lighting for the whole house. Great selection.
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February 2024 by DIVE GIRL
Fanwerks and Lighting is an amazing Showroom in Lakewood Ranch. The owners Matt and Jeanine have an amazing selection of lighting and fans Furniture and HOME accessories. If you don’t see it, Jeanine will definitely find it and guarantee you the best price ever. Their service and selection is amazing and she installs the products too.!!!! Matt, thank you so much for Synergy Electric they were installing all Jeanine’s lights and fans that we purchased from her.Definitely go see Jeanine and matt and her amazing design staff Cloe, the assistant manager, and Emily, one of the Design specialist. Every time you stop in their Showroom there’s something new and exciting. You can definitely tell that between Jeanine and Matt they have over 50 years experience in Lighting and it shows. They have over 100 ceiling fans alone just on their display. I guarantee you will find what you’re looking for and one stop shopping check out Fanwerks otherwise you’re missing the best thing in Lakewood Ranch, Sarasota and Bradenton.
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December 2023 by Adrian
Fanwerks is a fantastic lighting place with so much variety to choose from. We got everything for our new house there, including lighting and fans for all of our rooms and living space. Cloe and Emily were very helpful and knowledgeable about all the lighting questions we had. They are a definite asset to the company, making sure everything was perfect for us! I highly recommend Fanwerks to anyone who is looking for beautiful and classy lighting for their home. A+
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July 2023 by Allison M.
Run Forest Run .... don't be fooled behind the masks of the Wife/Hubby Duo - The plaza talks
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April 2023 by Tyni Lazzaro
I highly recommend this beautiful store and the owner Jeanine is so personable and sweet. If you're looking for elegant and classy ceiling fans, lighting and home decor/furnishings they have plenty, and if they don't have it on display they can show you on a big screen with other options for you to choose from.
