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December 2024 by Martin McPherson
New member here.
They have taken care of me gladly and professionally on every single occasion!
And, it's a beautiful branch location!
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April 2024 by Kenneth Robinson
I have been banking with Fifth Third for my day job for nearly 10 years and of all the branches around town I’ve visited this is by far my favorite branch. They are always courteous, knowledgeable, and professional. I’ve never had a bad experience here as long as I’ve been using this branch. I even bank with 5/3 for my personal banking and my own business outside of my day job now because of this branch. The Manager David took over as my personal banker when he came to the branch and my original banker moved on to another career field, and is very knowledgeable and has always been a pleasure. Arcelie, who has been there as long as I’ve been using that branch is also very knowledgeable and helpful as well, and helped me setup my personal business account. Being that I bank with them 6 days a week for my daily deposits for my day job, and also come to them for my personal account and my own business account I can say I have extensive experience with their staff over the years and say without hesitation, I go out of my way to come to this branch, not because I’ve had issues with other branches (I am overall very pleased with 5/3 as a whole) but because their service is truly exceptional.
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April 2024 by Kenn Robinson
I have been banking with Fifth Third for my day job for nearly 10 years and of all the branches around town I’ve visited this is by far my favorite branch. They are always courteous, knowledgeable, and professional. I’ve never had a bad experience here as long as I’ve been using this branch. I even bank with 5/3 for my personal banking and my own business outside of my day job now because of this branch. The Manager David took over as my personal banker when he came to the branch and my original banker moved on to another career field, and is very knowledgeable and has always been a pleasure. Arcelie, who has been there as long as I’ve been using that branch is also very knowledgeable and helpful as well, and helped me setup my personal business account. Being that I bank with them 6 days a week for my daily deposits for my day job, and also come to them for my personal account and my own business account I can say I have extensive experience with their staff over the years and say without hesitation, I go out of my way to come to this branch, not because I’ve had issues with other branches (I am overall very pleased with 5/3 as a whole) but because their service is truly exceptional.
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April 2024 by Nancy carol Morgan
If u want to be taken for granted & disrespected go to the mgr of west Msnatee Fifth third. If u anre lucky enough to actually there & not canceling aptmts he’s handling personal matters at work or in a nasty mood… his employer turnover is horrific they move “onto something better” I lost my professional mature long term seasoned bank manager at Five Points & now I never know what to expect or if he’ll even be there for a scheduled aptmt because he didn’t put in in his book. There was a long term mgr who was snatched away by a better offer & if you had the patience to WAIT u could get better service there. Bradenton is Bradenton after all … never mind about the surrounding branches. U don’t want to know. If u are used to a professional go to Five Points Sarasota & make a day if it on msin street
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April 2024 by Tamala
Rude and unprofessional staff work here. What happened to the 2 young nice guys that were there? Now I know why Maryann at the palmetto branch is so rude they must have trained her??? The oriental lady is horrible and her boss backs her up. They didn't want to honor a check from their own bank??? What world are we living in.???
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December 2023 by stephanie behling
I have to say, I’m extremely disappointed by this branch for many reasons. My family has been banking with them for over 20 years and since I’ve been a client this past year, I would RUN. The first issue I had was that one of the employees (probably Arceile Gedewoltz, my disabled mom was there) broke the key to my safe deposit box and it took them 2 weeks to get it resolved. Can you imagine not being able to get to your things during an emergency and they have nothing to say….poor customer service and what negligences. On 12/7, I deposited my check through the ATM which I have been doing with no problems. On 12/8, I had called them and asked where my deposit was not in my account, and Arceile Gadewoltz (bank teller) was extremely disrespectful and told me that this was policy since I had one overdraft fee of $40 and my check was going to be frozen for 10 days. I keep my account up to date, they never offered overdraft fees which I’ve always had at Wells Fargo. They never told me if I deposited my check through the ATM, my funds would be frozen for 10 days. Shame on them, this is my lively hood and my car had just been stolen from Sarasota memorial and needed these funds to get a car, ect. She was extremely rude, which made me rude. Then she called the next day and said she released the funds to my account, but guess what? She locked my debit card so that I still could not use my funds. What malice? I have never in my life experience such horrific customer service and the control that this bank teller thought she had. I’m so disgusted by her behavior and the bank it’s self. I went into the branch the following Tuesday to close out all my accounts and my security box. I would stay far away from this branch and Fifth Third Bank on Manatee Ave W, as they clearly do not care about their clients and only about the control they have over your lively hood! I will be contact Corp on this series of event's
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November 2020 by Civic Reviver
Showing you pictures of the inside of this bank would be like a movie spoiler. Let’s just say you will be pleasantly surprised when you walk in for the first time AND each time thereafter!Alicia greeted me, made me feel like super awesome royalty, showed me around and helped me pick the right kind of accounts. What a great experience I had!!!
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November 2020 by George Hicks
opened a commercial account in 20 minutes, Dee Dee was informative,concise, and able to answer all my questions; good to find a bank that can meet all your needs.RegardsGeorge Hicks
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November 2020 by Dana Porter
Such a beautiful bank! Sandy, Isaac and Dee Dee are the workers that I have met there and they are amazing! Highly recommend!
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November 2020 by Mindee Sin
We love fifth third!!! We ran in to a little snag with our account and Sandra Hurst went above and beyond to help us out and cleared us up in no time.Fifth third has our backs in these hard times!! ????????
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January 2020 by George S.
It's the only bank I have ever dealt with who puts a 7 to 10 day hold on wired money. Most bizarre
