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November 2023 by Alexa Ottum
They have had my mom’s car since AUGUST. They said on October 1st they had all the parts and were putting it back together. A couple weeks ago, they said they just needed to calibrate the sensors. It is now NOVEMBER. There has been no communication through the process and it’s exhausting trying to hound people down to figure out what is going on. Do not get your car repaired here.
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November 2023 by nick allen
These people are rude and demanding when working with your insurance. I can help that my insurance didn't pay you before I pay the deductible. Did the most minimum work on the vehicle and didn't care what other mechanics said when they said the accident caused the headlights to go out. They believe hitting a wall with the front of the vehicle has nothing to do with my headlights not working.
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November 2023 by Lorry Gillick
Gave me three different prices for an estimate got charged the most couldn't afford 2500 so I took the parts with me then two of the parts that didn't even get and was being charged well they got that fixed real quick hahaha they suckedServices: Auto body & trim repair
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October 2023 by Martie Lieberman
Mr. Erickson and his crew did a beautiful job fixing major hail dent damage, for my Prius. ??
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September 2023 by Aaron Kummer
They fixed a dent in my car door (the door was closing properly, it was purely aesthetic damage). Anyway.. now the battery is dead and the car sounds funny after jump starting it. No help from customer service whatsoever. I never leave bad reviews for any business, but I will never step inside of gettel Toyota again.
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September 2023 by Truth Be Told
Took my car in for basic painting of my cars hood, had the front bumper replaced, and a rear side panel painted and Fixed on my 2023 kia. After I picked up my car from the Service guy Erik, I noticed air bubbles in the paint on the hood, and the bumper was coming apart in the center, with a raised bumped in the center of the bumper! Why someone would send a car out like that after a “Repair” behooves me. Also the rear side panel, we’re I assume they had to take the rear bumper off to paint and fix, they left the rear pins out on both sides of my rear bumper. Also the other paint shop showed me where they didn’t cover parts of my car properly when spraying the hood, and I had over spray on other parts of my car, so unprofessional! So I brought my car back in to have the air bubbles fixed, and whoever did that “Job” left visible swirl markes all over the hood of the car. After all of this I said forget it, and took my car to another paint shop, and just cut my loses. Horrible experience, Horrible Shabby Paint Work, very unprofessional, nonchalant attitude by Service personnel! Avoid this body shop at all cost!
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August 2023 by Judy P.
My rav 4's bumper got damage and I took it to Gettel Collision in Punta Gorda and they did an amazing job. Def will recommend them to other people
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July 2023 by Susan Carter
Larry and Eric and another bloke did a wonderful job in fixing my XTerra. Plus it only took 1 week and they are a busy business. Ty guys much appreciated. SuService: General repairs & maintenance
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July 2023 by Tom Mcnamara
They repainted about 80% of my car and replaced both driver's side windows due to damage from Ian. Took a little longer than estimated, but gave me my 2023 Elantra back looking brand new again! In their behalf for taking so much time, they actually squeezed me in to get this done. Our collision center in Port Charlotte said they wouldn't even talk to me until January 2024.
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July 2023 by STEVEN REICHBACH
Brought my car for estimate- didn't hear anything for 2 weeks. Tried calling to get info and was given to 3 different VM's on 3 different occasions within a week. Never got a return call. Poor way to do business.
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May 2023 by Dawid Zajecki
Promised 3-4 days work turned into 19 days. Customer service nonexistent. I had to drive there in order to talk to someone about my car. What makes me most upset is the fact that after picking up my car, the car was dirty… marker on the window not to mention VERY sticky tape on the body of the car and headlight… I don’t even know how to remove it at this point since it’s soooo dry from the sun. Do yourself a favor and go elsewhere.Services: Painting
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April 2023 by Christina Curry
These guys go above and beyond for their customers. If ever I need repair again my car will be coming back to this gettel Toyota. They are the best. Scott you are my hero for going way above and beyond your scope. Thank you so much for everything...
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April 2023 by Erica Pramudyasworo
I had work done on the side of my car and it was returned to me with wet paint drip dried. Haven't replied to my calls
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January 2023 by Kelly W.
Absolutely, horrible!! Picked up my car with overspray all over it, when I returned the next day they attempted to "clean " it up, ended up ruining a black plastic molding on my car... obviously whatever they used should have never been used on plastic. The manager Eric is terrible about returning phone calls, finally had to contact the general manager to get the part replaced that was ruined... do yourself a favor and stay away from this place they have no clue what they are doing, only reason I came back was less than a year ago they painted my car and within 8months my car started rusting, come to find out the never properly clear coated a section after it was painted.
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January 2023 by Renea Salter
They did great work but I think their communication could use some improvement!