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December 2023 by Reshaunda Smith
My agent was the best! Fast, efficient and very professional. Highly recommend Thanks Iris!
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April 2023 by Donna L Hill
The agent was sweet, polite and efficient. My taxes were filed very quickly and I was on my way again. Thank You
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February 2023 by Yvonne Navarro
Tina was amazing she was so kind and helpful
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April 2022 by Andy Metz
Had an appointment today at 10am. Showed up 25 minutes early and “checked in”. No one ever showed up. Stellar service. Ew.
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April 2022 by Andy Hubbard
My agent could barely speak English…
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August 2021 by Frank S.
Worst tax business ever. Full of complete incompetents. Filed my first and last taxes with this company. Worst experience ever at the lakewood ranch Wal-Mart location. The person there who filed my taxes was an incompetent and not professional at all, screwed up my tax refunds and my child tax refunds as well. Then almost a month since I complain to do an amendment to help me with the process, they sent me another person that if I don't follow aggressively to have news of the case; I will never know nothing about, to then finally tell me they cannot do nothing about and case is closed. SHAME ON YOU Jackson Hewitt. I will never file my taxes there and I DO NOT RECOMMEND to anybody do your taxes there, go H&R Block instead.
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May 2021 by Garth Clizbe
Robert Rumsey was great. He made us feel comfortable and relaxed. He got us an amazing tax refund. I thought I was going to owe money. Thanks Robert!
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May 2021 by susan f
Robert was super helpful at looking at every opportunity to minimize taxes for us.
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May 2021 by Nancy Janus
Only problem was that central JH office made an appointment for us on Robert’s day off.
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April 2021 by Frank S
My experience: takes too long filing and the fee is too high.
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March 2021 by Breanna Nierlich
Very friendly and easy! I had a unique situation when it came to the unemployment aid and they were able fix that and get my taxes filed. Would definitely recommend!
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March 2021 by bob szalkay
Very happy with the attention and service that I received at the Wal Mart at Lakewood Ranch Very polite and to the point attitude Would advise others to use the services Very Pleased!
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March 2021 by Janice Brophy
Very friendly and profrssional
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February 2020 by Christ Roberts
Great location fast service good reps very helpful
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February 2020 by Megan C.
Naomi was amazing!! My husband and I have done our taxes ourselves through TurboTax, and have used another CPA. This year we wanted to go through Jackson Hewitt and we are so happy we did! Naomi was very knowledgeable and helpful with every question we had. This company, by far, is the best tax service we've ever used and we will be back. Thank you so much for everything you've done for us.
