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December 2023 by shandy nachsin
I like this place. It’s clean and the people that work there are very nice. Prices are great!! Only drawback is they are not open 24 hours
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December 2023 by Lowell Thomas
This facility is perfect for me as I needed a large climate-controlled unit near my residence. Front office staff are knowledgeable and very helpful . Very pleased that I found Life Storage - Bradenton.
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November 2023 by Ramblin' T.
This facility appears to be fairly new and is well-maintained.Easy entry to first-floor units and elevator(s) to upper-level units. I rented the largest climate-controlled unit I could find (10 x 30) and it holds a lot of stuff!!The front desk staff are extremely helpful and, so far, I can only compliment them on their professionalism.
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November 2023 by Lisa Vaccaro
Grace & Jessie were both very helpful. Explained everything very thoroughly & answered all my questions. I wish more people had the customer service skills that these 2 do. Thanks for making this such an easy process.
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November 2023 by Dee Wescom
Started renting a unit yesterday.. our code never worked. Went by the office today and this shouldn't even be an issue.. considering shopping for another unit elsewhere.. two days and it's been hell trying to get into the unit we paid for..Update: Grace called me hours later to let me know the code should be working. I tried it and it does. No issues since.
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November 2023 by Leila Battersby
Excellent facilities, excellent management, Jenna is your girl!!! She helped us out with a complicated situation that arose with our rental unit, and honestly, the experience would have been very different without her can do attitude. I'm so thankful, I really cannot recommend this place enough, the customer service is absolutely outstanding.
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November 2023 by Scott
Grace went above and beyond to help me switch over my unit and get me access immediately.She did all of this before the official opening of the store to allow me access to my unit since the system was downWould highly recommend using this storage company
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November 2023 by Jamie Brown
Look no further for your storage needs with professionalism from Jenna location on 3708 Manatee avenue West. Easy sign up process and continued on going monthly professionalism service. Your stuff is safe to store here. If you got a question then Jenna your person to ask always helpful professional and kind.
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November 2023 by Fauna Grimaldi
Our small business needed a small storage unit and I started the process online and wanted to finish next day, so first thing the next morning “Grace” called me to assist me in finishing up the rental process and answered many questions for me, and when she wasn’t certain about a question she called me back with an answer and NEVER said I don’t know and leave me guessing or wondering. “Grace” never got agitated or frustrated with all my questions she remained pleasant and helpful. I luv that “Grace” was easy to understand & talk to w/ a nice clear speaking voice. I can’t tell you how many times I call places and someone answers the phone that barely speaks English and is so difficult if not impossible to understand. “Grace” truly is a luvly asset to any business and I appreciate how effortless she made renting a storage unit! Great job “Grace” keep up the good work! ?Fauna GrimaldiManatee Family PharmacyBradenton, FL
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November 2023 by Theresa Price
This storage facility is top notch in customer service, security and cleanliness. If you need storage, I highly recommend this facility. Jenna will take very good care of you.
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September 2023 by Christian McKay
Beautiful property so far. Great staff and a positive atmosphere!!
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August 2023 by Shane Smoot
The customer service made all of the difference for me. Jenna Is fantastic. With the ownership and software transfers, my reservation did not carry over. No problem, Jenna was all over it. She remembered everything, coordinated with upper management, and ensured everything went smooth for me. The price is very reasonable as well. Super clean facility. Highly recommend.
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August 2023 by Tony Boyd
First, Leesa is gone. She was there when we rented a month ago but left. I understand this location is being sold to Extra Space Storage which may be the problem. The lights don't work in the hallway so my unit is dark. I can't see to do anything in there. Requests to fix have been ignored by local as well as corporate headquarters. If you rent there, take a flashlight! I've tried to call the number below 3 times. It rings once then dies. More of the same!
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August 2023 by alphagecko1219
Very pleasant experience. The staff is knowledgeable and friendly. Would definitely use again.
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June 2023 by Jesse Patrick
Leesa was a wonderful help with setting up a reservation for our storage and guiding me through a tour of the facility.The facility was clean and well maintained and the unit I reserved was clean and looked well cared for.The prices here were very reasonable as well!
