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March 2024 by exhobie
Staff was very helpful. Their network was behaving poorly. I tried to sign my contract via an email. Things got bogged down.i call the next morning and the local manager Theresa called me back and within minutes the log jam was broken. No complaints. Well done.
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March 2024 by Lane cains
The only reason this is not a 5 star review is because of the extremely tight area in which to park my 16' cargo trailer. It's just not set up for easy access. They keep things very clean and well maintained there! Staff is always professional and ready to assist in any way. Thank you for the secure place in which to keep my things for the past 2+ years.
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March 2024 by Robson Brown
Never had any problems. Staff always helpful and knowledgeable.Easy access always got parked close.
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March 2024 by Vladimir Vladykin
Nice staff and great environment!!!
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February 2024 by Erica Woolard
Couldn't ask for better customer service from Theresa. Facility is very clean and prices are unbeatable. Very happy with my service.
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February 2024 by Nick Woolard
Great place and always clean when I go to my storage unit
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February 2024 by Doug Peters
The staff is so friendly and helpful here. Had used other storage facilities in the past, and they always act like an inconvenience if you need assistance but not here. They were great.
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February 2024 by Shawnna Jantz
As a new client at Extra Storage Space, my experience has been nothing short of exceptional, largely thanks to the incredible assistance provided by Zach. Right from the beginning, Zach demonstrated professionalism, deep knowledge of storage solutions, and an exceptional understanding of customer needs. He guided me through the process of selecting the perfect storage unit, offering invaluable advice on how to best utilize the space for efficient organization and accessibility.Zach’s customer service skills truly set a high standard. He was patient, answering all my questions with thoughtful, personalized solutions. His approachable demeanor and commitment to going the extra mile ensured a seamless and stress-free experience. The cleanliness, security, and accessibility of the storage unit were impressive, showcasing Extra Storage Space’s dedication to quality and client satisfaction.What stood out to me was Zach’s follow-up to confirm my satisfaction with the service provided. This level of customer care is rare and exemplifies his dedication to excellence.In summary, my outstanding experience with Extra Storage Space, enhanced by Zach’s expertise and the company’s high-quality facilities, comes highly recommended for anyone in need of extra storage solutions. Their exceptional customer service and superior storage units distinguish them in the industry.
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February 2024 by Mihajla Svilar
You are guys The Best,Thank you very much!
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February 2024 by brian taylor
Great clean storage Teresa the manager is very competent and thoughtful...thank you !!
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February 2024 by Nicole Adams
Theresa was very kind and helpful when I went in to check out storage units. I decided to get the unit right then.
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February 2024 by Peter Galik
Terrible experience. I will never again make reservations with Extra Space Storage. In spite of having reservation the local manager gave the reserved storage space to another person. I protested but Extra Storage Space responded that the “reserved” space was on “first come first serve” basis. What is the point of making reservations? Never again. After my reservation was “stolen” from me I continued receiving reminders about having a reservation with a deadline. Very unprofessional. Stay away from this pathetic place. My phone calls went unanswered and my visit to this business was wasted because the local manager was out and office was locked for hours during regular work hours. Zero work ethics and zero customer satisfaction.
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January 2024 by Tim Lister
Never had an issue!!Great customer service!!
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January 2024 by Jose R Soto (SPANGLISH ON WHEELS)
Excellent
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December 2023 by Cheryl Kross
Local Store staff Ms. T is Fantastic.Corp policy for rate increases is insane. Reel you in with low rate and unsubstantiated rate increases immediately.
