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November 2023 by Kristal Shayka
Had the most accurate, easiest, and overall helpful experience with Elvis at Metro. Not only did he have a happy and welcoming demeanor, he was also extremely knowledgeable. Thanks for hooking us up with our plan!
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November 2023 by carol-lee nichols
Very long wait. I was tricked into unneeded purchase. When I tried to return product & cancel service, the female associate lied 2 me & would not take back phone. I WAS within the 2wk return time frame. Now I am not. Very disappointed. I'v used the service in the past & never had any problems. That's why I chose to go back there. Now, however, I would not refer. I got completely screwed!! What a waste.
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May 2023 by Lloynay Jackson
The best customer service representative here at this Metro is the one and only Kiyanna. She was very patient with my wild and crazy two year old all while finding me a very affordable phone I purchased for my eleven year old . I really appreciate Kiyanna for being 100 % real!!!
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May 2023 by Calvin Meekins
They usually have good employees who know what they are doing and how to navigate their system. They do get commission so an upgrade is very helpful. But they have the ability to give credits/discounts etc...
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May 2023 by Rhea Stevens
Big great store since it's got a lot of options and very knowledgeable staff
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December 2022 by Vanessa Smith
Amazingly this was a Great experience, which never happened at other Electronic businesses I have been to. Thus I was dreading going in…….boy was I surprised….Leslie greeted me as I walked in with a Friendly hello and a smile. I was immediately comfortable and not intimidated at all. Thank you for making this a pleasurable experience, have to say Thanks to the Female Manager(forgot her name) for helping as well…..This location was Friendly and welcoming…..
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December 2022 by Michael Daniels
I'm very happy with my new phone and she was very helpful ,,. Love my Motorola phone and my new Alcatel tablet from metro ?
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December 2022 by Jayson Toto
Leslie was extremely helpful knowledgeable tell me all the stores Christmas presents for my grandkids I came back for help and she helped me again she's wonderful
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December 2022 by Tammie Holloway
Horrible! Sold me a phone when I can't even get service he assured me I could! He then proceeded to put a whole bunch of charges on my account that I didn't need when I called customer service they did remove them however I cannot call anyone within 8 miles of my home and they refuse to do anything about it
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December 2022 by Terra Ruiz
Had a great experience with Leslie she was awesome and very friendly have us all the knowledge we needed and we even got free tablets for our kiddos for a Xmas present ?
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November 2022 by Justine Evans
Quick to fix issues and canceling money they say ur owed but u don't.
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October 2022 by Chantel Crocker
This was my one and only experience with metro so far but it was a rather great one. Was able to get what i wanted and then some! Out representative (will update when i find her card ?) was super helpful, kind, and mostly relatable. I'm so glad we decided to go with metro and stop by this one to meet that lovely lady. Seriously a great sales woman. Glad to be in business with them ☺️
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October 2022 by Usa Usa
Scammer alert! Coparate store employees are nesity . they sell used damaged tablets and phones.
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September 2022 by Edwin Rust
I had been with Verizon for over a decade, and while the customer service was excellent, the bill was insane... Came to metro a year ago and won't go back... Every single rep at this store has been polite, professional, and extremely friendly! They listen to you and actually work to find the best solution for your needs and it was a lot less expensive! If you need a phone, this is the place you need to go to!
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September 2022 by Charles Wilson
Brad was a Very helpful person to me that I will be going back soon to buy my phone service from. Thanks! cw
