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“I started the conversation with Jacob Zumchak on the phone a few weeks ago. We have 5 people in our family and wanted to discuss moving back to Verizon for our mobile service from another provider. From the beginning he was nothing but friendly, positive, professional and knowledgeable about all things iphones. He took his time with me which turned out to be lengthy as I have a daughter who lives out of the country and another daughter and a son who live out of town. He spoke to two of them individually and continued to follow up through the next couple of weeks as we walked through the hiccups with the previous provider. Thank you Jacob for all of your time, when you were off, time when you were on and then some, You're amazing and we appreciate the customer service that you have provided us through this experience. I highly recommend you and will to anyone considering moving to Verizon, currently with Verizon or purchasing new phones.”
“Bryan and Staff are the best! They were so very patient today helping me set up my new phone and Apple Watch. They took the time to explain everything. I highly recommend this store. These men work hard and have constant customers coming in with problems. They take it in stride and help each customer. They need a raise. Great representative’s of Verizon.”
“We are AT&T customers and are new to Manatee County. My wife's phone was failing so I researched AT&T stores to replace her phone. I was pleased to find positive reviews on this store and spoke to Hector on the phone to find what kind of deals that they were offering. When we entered the store we were met by a gentleman who took my name to wait for a representative. It didn't take very long to be helped by an employee. Mr Gabriel "Gabo" Cardona was the representative that helped us. Gabo was very polite and professional. Our phones were paid off so we upgraded both our phones to the new Samsung Galaxy 25 plus. Gabo was very knowledgeable of the phone. He was able to answer all of our questions about the new phones. He was able to transfer all of our contents of the old phones to the new ones. Gabo explained very clearly about our future billing with the new phones. He offered his business card in case we had any questions or in need of any help in the future. We left this store very pleased with our purchase and experience. In the future we will definately be repeat customers. Thank you Gabo.”
“These guys are the best. No matter how simple or complicated the problem they go above and beyond for thei clients. See Nick G if you want to be treated like family.”
“Ariel and Raynaldo is AMAZING!!! They greeted me at the door and they were very pleasant ? Customer Service was Awesome!!! If anyone has Any issues or if anyone needs fast service with accuracy, this location is EXCELLENT!!!”
“Received excellent service in person at Verizon store. Everyone we encountered went above and beyond, introduced themselves and shook our hands. We will definitely be back for troubleshooting and / or future purchases.”
“Highly Recommend! I dropped my phone cracked my glass on my Galaxy s23. I searched and saw great reviews for Joe at PCCELL Phone Repair Went in and he said he could have it repaired in 1 hrs and done in 1 hr excellent jobThank you”
“Worked with Sarah Lee to get a new phone that will be compatible with the new cricket network. She made it as easy as could be. Best cricket employee I have worked with in the 7 years I have been with cricket.”
“Representatives were very informative and very helpful. Fully demonstrated use of the satellite phone and explained the costs and options clearly. Highly recommend this business and staff.”
“The staff is friendly, efficient, understands the intentions of the guests accurately, and is smart and highly recommended.It's a pity that CRICKET's PLAN is too stupid: if one more line is added to a 5-line group, the price of each line will increase greatly, $160/5 line. If you add one line $260 /6LINE.”
“They have lots of products and they were very helpful to me. I can't remember her name, but she was so friendly and helpful to me. I'm going to go back and update my phone again.”
“(Translated by Google) Excellent attention from the Puerto Rican who works there. I loved it and they also have good prices.(Original)Excelente la atención de la boricua que trabaja ahí. Me encantó además tienen buenos precios.”
“I can't remember the gentleman's name who helped me, he was great. Made certain I was getting the best priced phone, extremely helpful and patient with my 100 questions.”
“I want to thank the ladies at Boost!!! They helped me with a very broken phone. My business is ran from my phone, so it was so important to have. I'm so grateful ? and those employees made my day!!!! Thank you all so much!!”
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“Richard Borges was excellent. Two suggestions. You need more staffing! And your tech support needs help. Richard was very patient with them - but it shouldn’t take a long phone call in order to get the promotion on our contract that you advertised.”