-
January 2024 by Marshall Karp
We needed a rental car as SRQ was out of rental cars. The only one we could find in the area was at Payless and I'm glad we did. Conrad and Brandon and Paige took care of us and an accommation that we needed. Please use Payless if you need a car.
-
December 2023 by George Snyder
Arrived a bit earlier than expected, but Conrad had the car ready and waiting. No issues over the 3-day rental.
-
November 2023 by kris lubas
Make sure you vacuum the car and pretty much detail it before returning the vehicle. I had some sand on the floor and seats. The guy at the desk said $50 to clean it. I asked for discount he said it’s the discount because they charge $100 for clean ups. I also asked if they have suggestion email or something. He said we are independent. I can only imagine what they do to someone who scratches the car. I rent cars all the time and this is the first one. I had to pay because I had no time to go and vacuumed the car for less.
-
November 2023 by Ernst Lubin
Been a regular here for a few months now. Mainly because of the staff. Know everyone's name (Conrad,Brandon,Paige) and i have a great report with them. They have always been professional and courteous. I have gone to all the other places but I like coming here. Thanks guys for your exceptional service.
-
November 2023 by Agatha Lubas
Last time renting here, returned the car with some beach sand (minor sand, what a 6 year old can drag in on his feet) in the back seat, first time ever asked to pay for the cleaning -First was told it’s $100 then arbitrarily as though doing us a favor he dropped it to $50.Horrible customer service .
-
September 2023 by Melody Robinson
The price is nothing (24$) compared to the perfect Deals.The gentleman who was doing my paperwork was a very polite, Answering EVERY QUESTION. EVEN WENT THROUGH EVERY BUTTON AND FLIPPETS.I WOULD RECOMMEND THIS CAR RENTAL FOR ANYONE WHO JUST HAD THE NEED FOR A NEW ONE, FOR AWAY OCCASIONALLY.SAVES THE TOO FIX OUR OWN....PLEASED ?
-
April 2023 by Kimberly Newman
Paige was excellent!The deal for a clean rental car was fantastic. I will definitely rent from Payless again!
-
February 2023 by Richard Reinke
Unfortunately I have had to get 4 different rentals in the past 6 weeks due to a sensor issue in my vehicle. Tammy and Conrad and been most accommodating to get me a vehicle that fits my needs while mine is being fixed, always in a great mood and have great customer service skills.
-
February 2023 by Maria Gonzalez
Thank you Tammy for helping us with the our rental, you have made everything very easy for us!
-
December 2022 by MSV Shytown
Great Place to rent cars especially when you're on a budget.
-
September 2022 by Fernando Vial Henzi
Be careful if you happen to damage the car. They will charge whatever they want and won't give the receipts for the so called repairs, for you to handle the insurance.UPDATE: Still haven't received the copies the company claims they sent. They sent other bill related to a cracked taillight.
-
September 2022 by Melissa Croft
Had the best experience! Tammy was fantastic! She had me in and out in my rental within minutes! Very professional service, highly recommend!
-
September 2022 by katina fowler
Definitely will be using for now on.. it was the best experience ive had with rental car companies. Thank you!!!!!???✔️
-
July 2022 by Maehing Olive
What a great experience! They were quick easy and most importantly professional! Thank you page!
-
June 2022 by Wendy Dewhurst
Just as I had given up on having good expectations of quality customer service these days, I was pleasantly surprised when I walked into Payless needing a rental car at Firkins Automotive. Payless representative, Tammy, was not only friendly, efficient, and accommodating, she juggled multiple tasks all with a huge smile on her face. Thank you, Tammy!