PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products to meet the needs of various pets including dogs, cats, birds, fish, and small animals. Customers can shop online and pick up in-store within two hours, and select locations provide services like dog training, grooming, boarding, and adoption. Reviews highlight mixed experiences with grooming appointments, with some customers facing scheduling issues. However, many appreciate the helpful and friendly staff. A customer shared a positive experience during a puppy training class, noting the effectiveness of the trainer and the small class size, which allowed for more personalized attention. Another customer praised the cashier for quickly assisting with a cat-related issue, showcasing the team's commitment to customer service. Overall, PetSmart is regarded as a reliable place for pet supplies and services, with a good selection of products and a supportive staff, making it a go-to destination for pet owners.
I came in not exactly sure what I needed for the issue my cat was having. The cashier on duty (I believe her name was Shelby) did not hesitate to help me. She helped me figure exactly what I needed quick and easy.
February 2025
Place was very clean, organized, and things were easy to find. Prices were pretty reasonable on certain things.
January 2025
Awesome employees, and they do care about your pet.
