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February 2025 by Keliesha Jae
CAROL DAY customer service SKILLS 0/10
I hope this message finds you well. I am writing to share my recent experience at your establishment, which has left me feeling quite disappointed.
As a loyal customer for over 10 years, I have always appreciated the quality of service your team provides. However, during my last visit, I encountered Manager Carol Day, whose demeanor was unfortunately quite rude. I believe that customer service should be a top priority, and as a leader, her attitude did not reflect that standard.
This experience has led me to reconsider my patronage, and I feel compelled to express my dissatisfaction. I truly hope that this feedback can be taken into consideration, as it impacts not only my experience but potentially that of other customers as well.
Thank you for your attention to this matter. I look forward to seeing improvements in
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February 2025 by JOVANNA GARCIA
Smells like mold
Nothing in the store
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February 2025 by R M
Clean, but kinda bare bones.
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February 2025 by Beth Fitzgerald
The employees are pretty cool. When you walk in they do the Hi how are you thing.
The store is pretty well put together but it didn't look like they were going out of business though
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February 2025 by Damaris Reyes
Just bought a thermal set and when I hot home it had only one. The store phone line stayed busy the whole ride back to the store and the people were rude as if I stolen a piece.. that's sad
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December 2024 by Alphonso Jenkins
Today the lines were very long so my wife put the items she wanted back
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December 2024 by David Lai
Hasn't had the best selection the last few times I've been here.
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September 2024 by Khanh Large
Not convenience.. Restroom's not available..
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September 2024 by Lois Adams
Nice fall collection and Halloween decorations found 3 entrance mats I love, just what I wanted at a great price and senior Tues are very nice on the budget. Happy with all purchases!
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June 2024 by Ricard Giron
Without a doubt my new favorite place
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May 2024 by Karen Vallecilla
I like it because unlike other stores it is organized, clean and has affordable prices.
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April 2024 by Regina Cracchiolo
Discount merchandise. It's OK.
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March 2024 by Delfina Horta
This is my store to look for clothes and shoes, you find good quality things
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March 2024 by Monique Muhammad
Tried to return some items.. that I lost the receipt for, however I did have the original form of payment and my drivers license. The “manager” on duty REFUSED to look up the transaction. I called my credit card company to file a claim, she. They send their copy of the receipt I will use that to return the items.. just crazy.. I wouldn’t shop there because they really don’t know what they are doing as far a management is concerned ??♀️
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February 2024 by jude g
Dirty and nasty entrance doors and changing rooms.