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December 2023 by John M.
I recently went here to have a tire changed and was happy with the service, so I went again yesterday because I was having an issue with my instrument panel. I was told that I needed a new instrument cluster. I was quoted $670 for the part and $165 for labor. The instrument cluster part number is 20828592. Shops can get it for $170 and it's supposed to retail for around $225. I don't know what kind of idiots they are used to dealing with, but this was beyond a minor markup. Stay away unless you're trying to get scammed!
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November 2023 by Austin Anderson
Edit: After getting a significant refund from the support team, I have changed my review from 1 to 3 stars. I would still caution anyone going here for any repairs that are at least moderately difficult. Additionally, the cost for parts was high. This service center is fortunate to have a good support team that made this nightmare situation right.
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October 2023 by Hannah Stahl
Highly recommend for your Auto service needs. Jamie was an absolute life-saver!! She had options and plans ready for me so I could stay within my budget and still be safe on the road.
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October 2023 by jenkin
The worst tire place i’ve ever been to. I only went to this shop since a tire blew out right down the street, and never again am I coming here. I asked the Guy at the front counter for specific tires replaced (I know which tires were the most damaged) and instead he replaces the wrong tires. I would’ve tried to have them fix it the right way but it took them 5+ hours to change out only 2 tires. All I can do from here is warn other people to not visit this shop.
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October 2023 by Austin A.
Edit: After getting a significant refund from the support team, I have changed my review from 1 to 3 stars. I would still caution anyone going here for any repairs that are at least moderately difficult. Additionally, the cost for parts was high. This service center is fortunate to have a good support team that made this nightmare situation right.
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October 2023 by Amy R.
I arrived at 9:10 and there was one woman there checking in when I arrived. They got me in quick since and told me it takes 20-30 mins. An hour and fifteen mins later I finally checked out. I don't like that they don't show you the oil stick w/clean oil. How do I know for sure my oil was changed. I missed an appointment because it wasn't the 20ish mins they quoted.
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September 2023 by Carlos Cano
DO NOT COME HERE UNLESS TOU WANT TO BE RIPPED OFF!!! For years this place has been charging ridiculous labor prices for their work and they want to always make slick comments to make you feel like you’re getting a deal and also want to act like they are the only mechanics in town that will do the work right (which they don’t half the time). Nothing special about this place not to mention they never have a proper technician on hand, so don’t expect to be helped here unless you need a tire replacement or an oil change and you’re are able to leave your car for a long period of time. Even then you’ll be charged double what you would pay anywhere else.
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August 2023 by lisa
Outstanding Service! I had my car worked on at Mavis and they totally screwed it up. Called Jason, he took my vehicle right away, identified all the issues, explained everything to me and repaired my truck quickly. Pricing is reasonable. Professional, honest auto shop.
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August 2023 by Tamara Mort
It's sad because there is only a 5 star option. I'd give 10 stars if I could. The staff is amazing! A special Thanks to Jason. Thank you for getting everything I needed done to my car in one day. You went above and beyond. This place is phenomenal with customer service knowledge and tending to all of your question and needs. They put your safety 1st!If you have ever put a bad review on this company, go eat a snicker bar!!Sincerely,A Very Satisfied Customer
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August 2023 by Tobias Eastin
Simply needed a tire mounted on a rim. No dismount. No disposal. No install on the vehicle. Taking 5 minutes to do so could have got me and my family off the side of the interstate. Guy says " your not the only one with emergencies." WOW What kind of heartless person says that to someone that was in my situation. I hope if he is ever in a similar situation someone makes him feel what he made me, my wife, and 4 daughters feel. It would have taken 5 minutes to mount that tire and earn a 5 star review....
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July 2023 by Charlie Saxon
Had 2 tires replaced and brought the wheels already off the car. Dude in the office said they had previously damaged bigger wheels and too me a 19’ wheel isn’t anything out of the normal so i still went with them. Dude in the office checked with his tech and tech came back saying it’d be fine. Now obviously it’s still my fault for still going to them , but still putting a warning for others just incase. Maybe i was unlucky idk.
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June 2023 by Alex Gutowski
Honored my warranty from another Tire Choice. I figured they all shared that information but apparently they don't. I'm glad I had my receipt.I forgot the manager's name. I want to say it was chris. He was very helpful and he snuck me in for an emergency. Highly recommend! Clean shop and they left my truck better than I left it with them.
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June 2023 by Diego Payan
On Saturday June 10th while traveling from Miami to Tampa I had problems with my tire. I went to several places and all of them were about to close it, none of them wanted to help me in the repair. Coincidentally I ended up at this store where they helped me quickly to continue on my way. I was served by a young woman apparently a new employee and a gentleman who spoke English and Spanish so we had a nice conversation while they repaired my tire. I congratulate them because I found in this store a great disposition to attend and take care of the customers. Highly recommended.
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June 2023 by Silvia Lara
My tire blew while on the highway and I made it to this store first. I am so glad I did because they helped me not only get what I needed the day of but they also were very patient and let us sit inside so we wouldn't be in the heat. I really appreciate everyone who helped us out and I would definitely recommend to anyone!
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June 2023 by Genesis Lara
We were on our way home, when our tire blew out. We rode on a blown tire all the way to Tire choice. They were able to make a miracle happen by getting us a tire and rim, that's difficult to find, that same day. We thank them for they're patience and hospitality as they gave us a place to relax and de-stress.