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February 2024 by Doug W.
Very wide selection and helpful staff to point you to the item you've walked by three times already....
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February 2024 by Marthe Hildreth
Always easy to find what we want, although we only visit twice a year.
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February 2024 by Chuck M
Great prices!..Assistance in the store was phenomenal!!...deliveries have been on time, everytime!!
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January 2024 by Timmy Shigley
Nice location, clean and well stocked
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December 2023 by Heather Johnson
Was really upset today because I drove over 30 minutes to get these specific beers for my boyfriend’s birthday. Picked them up as a curbside order and got home and realized that two of them were punctured and when I poured out another one it had that weird substance on the side and it was completely flat. I called the store to let them know, and they said without me bringing in the beers they couldn’t do anything. I don’t even live close at all and I could not bring them in. I wish I would’ve at least gotten a refund for one case. The beer even spilled into my trunk and now it smells. Not a good experience
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November 2023 by Tatyana Davis
I don't actually drink, so I only ever go to buy gifts for people. As such, I don't know anything about alcohol. The staff is always friendly and helpful with selections. They're willing to show you affordable options instead of going straight to the expensive items. They also have sales and coupons often. Which I appreciate, since you can never save too much money. It's a little far from me, but it's worth the drive. Especially since they have a Texas brand of wine my mother enjoys and can't find anywhere else nearby.
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November 2023 by Manu Maican
Today I went to pick up an order and receive the worst service I have ever received in a store. I could see the name of the person who understood me and his name was AlexIt can't be that they allow people like Alex to work who are so poorly educated and rude to customers. How sad that the poor attention of one person tarnishes the work of the rest.
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November 2023 by Michael
Let me just say if you are buying your liquor at Publix, you either don't care about your money, or you are stupid. This place has some of the best prices (easily at least 30% less) and an extremely large selection.
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November 2023 by Mark H
If ur looking for anything chances are this place has got it. From Wine, Spirits, Whiskey, Bourbon and of course Beer. The OctoberFest beer selection is pretty good. So far my favorite is Sierra Nevadas OctoberFest, FestBier.
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November 2023 by Elissa Earp
Oh wow, the checkout took FOREVER. The store wasn’t that busy, so there was a lot of stocking going on throughout the store. Once we got up to check out the girl took forever to scan everything. One of the loose cans from their pick your own/ build your own section wouldn’t scan and she told us it’s not even in their inventory so she needed management. Which at that point we were ready to just go. I’ve had way better experiences at other total wines before.
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November 2023 by Ali Nicole
Total Wine disappointed me today. When I tried checking out my husband didn't have his ID so the cashier refused to assist us. I was confused at first because we had come there many times over the years and I've never been told this previously so I asked the young girl if it would help to look up his account. She promptly said no and just repeated the store policy. I said that's fine but she continued to talk over me. I'm not going to argue with the store policy so although I was annoyed and embarrassed it wasn't a big deal and started to leave. Instead of handling the situation professionally, the cashier rudely cut me off and said I will need to wait for the manager. Total Wine needs to improve their staff's communication skills and treat customers with respect. I was not argumentative and simply wished to leave especially because there were now people waiting behind me trying to check out and this was the only lane open. I was utterly confused why the cashier escalated it to this level in a matter of seconds. This kind of customer service is unacceptable and left a bad taste in my mouth. When the manager came she coldly repeated what the cashier had already told me. Again I was not argumentative and simply wished to leave. I am dumbfounded that such a simply situation could be handled so poorly. Im not disagreeing with the store policy just their poor customer service. I've worked in management for years and it saddens me that this is the direction we are going in. I know this won't make a difference with a corporate store as large as them but I will no longer be a customer there.
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October 2023 by Kendoll C.
Total Wine, no matter which location, is reliable for their extensive inventory- our purchases mainly focus craft beer & hard liquors & we are always able to find what we need (&more)-we especially enjoy their 'local' & 'seasonal' sections promoting specific selection in one distinct area. They make it so easy to select created packs or making mix & match packs. Visiting this location, we were able to get in & out, easily locating the local craft brews, making 2 mix&match packs to-go (both from the cooler & shelf), and quick checkout. My only woe was due to short staffing though they had tasting bars set up around the store, they didn't have the staff available to provide the tastings laid out- so we missed out trying some nice sounding spreads-
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September 2023 by Steven N.
I have been going to this store for many years, and received a coupon for 10 % off for sprits 9/5/23. I went to restock 5 bottles of our favorites, at the checkout the clerk looked at my coupon and the 5 bottles I had selected and rang them in for a total of $200.00 plus. Then she informed me that the discount was not for national brands. Of course she knew this before she rank the total up, and in an apologetic tone said she understood the very fine print was hard to read. I am a 70 years old and no way could I read that only an invoice number ending in 7 was eligible for the discount. I suggested the bold print should say no National brands would receive the discount. Of course that misleading add is the whole purpose of the mailer to their customer base. I declined to complete the sale and made a point to say this is not about the money but the insulting way to try and mislead loyal customers. I drove down the street and purchased the sprits at another store and will never return to Total Wine. Steven N
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September 2023 by Linda Napoli
Really great recommendations on liquor from helpful staff. Never disappoints shopping here. Lot's of extra things to temp you. Trying new things is fun with their recommendations. This tequila is aged twice as long as my favorite Casamigo's, less expensive and just better. Would have never known without staff steering me to it.
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September 2023 by Ian McKinlay
'Candy' store for adults. Comprehensive selection of wines, spirits, beers from all around the world, and all at competitive prices. from around the world.Fantastic staff who always come up with great recommendations.