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December 2024 by tykeya Gainey
Truck was given to me on E! I put a few bucks in so I could move around but of course I returned it on E. And they charged me for gas.
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November 2024 by Gary Garcia
Fast and good service, but the truck wanted to retire!!!!
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August 2024 by Kelly D
Horrible experience, I informed the workers that the tire pressure As well as a separate caution light was on In the vehicle before I even left the facility. They said that it would be fine. It’s just on & is nothing to be concerned about. My entire trip was extremely bumpy then I did not get to complete my trip because all of a sudden the AC went out and the message on the dash said “engine, hot AC off” I contact roadside assistance. No one was able to help me. I was directed to customer service. Luckily, I was followed by a friend and able to get the truck back to the location. Upon arriving to the location, the truck was dirty and had so many ants climbing in the back which got onto my things . I will never rent this location ever again. I advise others to not do so as well. 0/10 Do not recommend.
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August 2024 by Joesph Kreitzer
One of the reps that work here was a bit rude and acted like I was bothering her so someone else helped me.
I was told if I returned the trailer sooner then I would receive a refund on the price. Well, that’s not true on one way trips.
But the trailer was good and I had no problems with it and someone did help me.
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July 2024 by Donna Jean Feathers
Dropped off truck with gas over what we needed to put in it was taken in by a guy who didn't speak any English got charges for gas and extra day when it wasn't Sketchy place will never use that Uhaul again. Shady place.
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May 2024 by Raquel Mejía
It was quick, easy and professional, I would highly recommend this location
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May 2024 by Danny Beiler
Very friendly staff - looked like they really enjoyed working with each other. The pick-up process was quick and efficient and I was driving out of the parking lot in a truck less than 20 minutes after I arrived. The truck ran great with no issues all the way to SC - no shaking or vibrating or weird noises. Thanks guys...and gals!
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May 2024 by Wendy Houston
Rented truck for 1.5 hrs to pick up large furniture I just bought. Drove less than 10 miles. Upon return in told the gas is below 1/4 tank of gas so they will not only charge me $10 for the gas BUT ALSO $30 for service fee to get the gas!!!!! Which means, they gave me a truck right on the quarter line knowing it'll go under. When I questioned this fact the immediate response I got was "its in the contract". Wow. That sounded rehearsed as if they expected a complaint.
Or they get so many complaints that's their 'go to' response. Idc is in the contract. YOU knew where the gas was when you gave me the truck. YOU know the rules more than a one time customer. YOU failed to tell me about the gas knowing I'm only going a few miles and returning it in a couple hrs. That's basic customer service. It's almost as if you set the customer up to pay that fee then hide behind the contract. Never again and I will never refer anyone there.
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May 2024 by Robert Knight
Phenomenal staff. Very friendly and professional. Very happy with this Uhaul location and experience
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May 2024 by Nes B
NEVER GO HERE THEY WORK PURE RUDE PEOPLE THERE IS A LADY WHO SHOULD NOT BE THERE... I WILL NEVER RETURN TO THIS PLACE THE WORST ATTENTION IF I COULD GIVE HER 0 Stars
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May 2024 by Christy James
I was told something different by the manager but yet was charged an extra day
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April 2024 by Pearce Sloan
Well run location. Fast friendly service with a well stocked store of all kinds of moving material.
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April 2024 by Joseph Semock
Someone should at least go over the operation of the truck with you, and inspection for condition. Might as well just have a vending machine dispense the keys to the truck and you can do everything else from your phone. Love Apps, Not !
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February 2024 by Erin Sharp
This was a great experience from beginning to end. The check in process was easy and quick with the nicest person helping me. And returning the Uhaul van was just as quick and easy.
I would recommend this location to everyone and a big thank you for making the whole process great!
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February 2024 by Nya Smith
Truly incompetent payment processing. The whole team needs training.
