-
October 2025 by Victoria Perrotta
They made the move seamless. The process they have is super useful and gives plenty of time. My items actually arrived early and in perfect condition. Will definitely use them again if we move.
-
September 2025 by Marnie Cress
We used U-Pack to move from MN to FL. Their customer service was outstanding. Our furniture arrived with zero damage. Overall, highly recommend.
-
May 2025 by Eva Castro
He was so easy to move from Porter to go to Florida. Very organized and helpful in every step of the way! Highly recommended!
-
May 2025 by Alice Marks
Excellent experience with UPack from.start to finish. Competitive pricing, Excellent customer service, clear communication throughout the process. They made everything so easy! I highly recommend.
-
May 2025 by Donna Hubley
Planned to drive my things from California to Florida. Got stuck in New Mexico. Called U-Pack and they sent a trailer out in the next couple of days for me to pack up my stuff and then kept me posted on it's drop off in Florida. They were fab! Very organized and timely. Super helpful over the phone. Would highly recommend!
-
January 2025 by Megan Knisley
We recently used a U-Pack Relocube to send items from a storage unit from FL to TN and had a wonderful experience. The price beat all other quotes we had gathered, but more importantly, the customer service was amazing. We were kept informed every step of the way and everyone from the corporate office to the guys delivering and picking up the cube were happy, friendly and knowledgeable, which isn’t always the case these days. We would definitely recommend them!
-
August 2024 by Taralee Schoen
I used U-Pack for a recent (small) move from CO to FL and it was a seamless experience! The drivers on both ends were friendly and efficient and my cube arrived in perfect condition along with the contents. Will definitely use them again if I need to do a long distance move!
-
July 2024 by Everett Hendrixon
This service is well worth it as long as you can do the packing/unpacking. Communication is at the mercy of each distribution hub though. The Bradenton hub was a 5 star player, communicative, accurate and thorough. The Duncan, SC hub less so. The trailer delivery was a bit sloppy on logistics and physical drop. The unit was emptied and called for a pick up on Friday, its the following Wednesday afternoon and no sign of it moving out of the driveway anytime soon. No idea when pickup will occur. Overall, a good experience and good value considering the alternatives.
-
July 2024 by Lucy Calvert
Super easy and great experience with delivery and customer service!
-
April 2024 by Jamie Grbic
Have used UPack three times now. So easy to communicate and schedule. Each Relocube delivery driver has been friendly and on-time. Customer Service is easy to get ahold of, talk to, and set up delivery/pickup. Wouldn’t highly recommend them to everyone who needs to move a small amount (Relocube 6’x7’x8’) or more! ?
-
April 2024 by Sally Ruback
The company was easy to work with, timely, responsive and transparent. The costs were clear up front and delivery of containers was exact. Thank you
-
December 2023 by mirel nastase
The best moving transport ever. I use the service to move my house furniture from Canada to USA. If you follow the instructions everything else is flowing smoothly. You are responsible for loading packing and unloading the rest is their responsibility and they do a great job. You pay exactly for the space that you use nothing more. The service is professional and their drivers are the best. Overall the best experience ever. Strongly recommend this guys.
-
October 2023 by Mark Thomas
I cannot rate these people highly enough.First, they were the only ones that actually let me get everything done online, even got a price, all in under 5 minutes. PODS & PackRat required you call to complete & get the price. (Is it 1998 still?) That was 45 minutes - each - I'll never get back (and all their various charges, oy!).They do the pod thing, too, but I was uncertain how much space I needed so, the trailer option fit the bill perfectly. You fill it and pay by the footage used. Simple. I needed 18' it turns out. Cheapest by far.I had a move planned from Florida to Metro Detroit. The trailer drop off went great, the driver called about 60 minutes before & again about 5 minutes out. Very sociable, friendly, very busy, too. Dropped a 28 footer exactly where requested. (Friday afternoon 9/15/23)We loaded it Saturday & Sunday, they picked up on Monday. Trailer was in Detroit that Thursday (3 days transit instead of expected 5-7 business days). It made Michigan before I did (I had a few stops).Then my apartment fell through. I call them and they were so chill on holding it since it wasn't actually due there until the weekend anyway. Shifting gears, I arranged a storage place, then one quick call to U-Pack got the trailer dropped off right outside my unit on Friday(9/29). That driver called me to confirm the address and storage space unit #, which he had already checked with the storage facility operator. They picked up the empty on Monday.On top of all that, the price was exactly as quoted in the beginning, no additional fees at all.I cannot recommend them highly enough. In fact, I'm going to apply for a job with them once I actually get settled in Detroit.
-
August 2023 by Thomas Painter
Superb service from start to finish. Moved from Florida to Ohio. All pod drop offs and pickups on schedule. No damage whatsoever to contents of the pod. All drivers courteous and helpful. Fair price. The best!
-
August 2023 by Melissa Berwick
I ordered a 5' trailer for my 1 bedroom and they sent me a 23' trailer that wouldn't fit in my driveway. When I called and explained I needed a smaller trailer, closer to the size I actually paid for, they ran me through 45 minutes of "what if" and "maybe we could" before finally agreeing that there was no way to make the giant trailer work. Eventually they swapped it with a cube for no extra charge, though I still had to push my delivery date a day causing me to move all other reservations like movers and hotels and such a day as well which was a pain. But.... like.... what residential house could ever fit a massive trailer like that I don't know what they were thinking.
