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November 2024 by kerry hipenbecker
Technician show up, looked at the shower handle and cartridge that needed to be replaced and without even looking any prices up quoted me a price of $508 after a 10% discount The parts necessary to fix per moen were around $100. Found another plumber and total parts and installation just over $225. Avoid unique!
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November 2024 by Karen Wharton
Fast prompt and courteous
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November 2024 by C'los
Caleb was outstanding. Focused, detailed oriented, and explained what he did on this maintenance visit. Great guy, a true asset to Unique Air. I has an issue with the young lady who called me about the technician being at the gate and needing a code. I looked out and did not see him at the gate. When I told her that, she got snippy and defensive saying that he told her. She made no effort to troubleshoot the issue and call the technician to see exactly where he was. She does not belong in customer service. Chamiz or Sharmiz, a name that ends in IZ. Very rude.
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November 2024 by Jerry Oliver
1615 18th Ave west.i had a tune up on my unit and several days later I notice that my unit were not clicking on and off
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November 2024 by Gail LaCusta
JJ did a good job on my new water heater. Will use Unique for all my plumbing needs.
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November 2024 by wet Water
Great service.
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October 2024 by rebecca cory
Isaei found our electrical problem & we had air!!
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October 2024 by Linda Townley
Very professional and honest technician.
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October 2024 by Mike Evans
Tech Zack was through & detailed and knowledgeable. Summer special tune up welcome.
HVAC Unit getting old now.
Top shelf technicians, and good communications.
Bought a new high SEER AC system this summer 2024. Got a good deal, and quick install of a Rheem Classic +, with cool econet thermostat. Dual speed handler & compressor- it dehumidifies extremely well. 78° feel really cold! Very happy.
There was some problem with
A computer board, They came out and fixed it under warranty. Quality technicians, "Big"John especially. Good Mgmt & quality organization. Make sure to get a bid by them.
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October 2024 by Ron Werner
He did a great job for us 10 stars!!
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October 2024 by C R
Most expensive ac maintenance ever! Has cost me over $ 1400.00 this year and I have a maintenance plan!!6/2023 had a scheduled maintenance. Pay $120
year for this. However, noticed the underside of unit dripping while tech here & drain pipe just dripping. Over $713.00 later, the drain pipe was "unplugged" and a new float switch ( exact model retails for $39. Online) replaced. When asked about cost, I was told it was the labor!!
Extremely expensive despite the unit being under 12 year parts & labor warranty plus I pay $120. A year for maintenace plan. Costs to have service call costs to have problem diagnosed costs to have anything not covered....ended up costing me over $700. For my " under warranty " problem!!! Addendum 1/ 15/2023, Jim Brown was requested to call me prior to install to explain charges. As to date, he still has Not contacted me. I still maintain it is ridiculous to pay an additional $396 for the technician to replace a circuit breaker. ( that is a very high price.)so he can install the evaporator coils that are under warranty. Service call $ 109, diagnostic charge $325.70!! Still no explanation by Jim Brown!!
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October 2024 by Sterling Doster
We've used Unique Air for our AC needs for nearly 20 years now. Their techs, their schedulers, and their salespeople all seem to care deeply about our satisfaction and we've been generally impressed with the products and install quality. We had one issue with a piece of equipment that was out of warranty but they've worked with us to make it reasonable to fix. I would recommend Unique.
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October 2024 by Irene Muir
The service guy was very very helpful and I will be waiting for a quote to possibly purchase a new air condition from your company. Thank you ?
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October 2024 by Doreen Bechtle
Trevor is exceptional at his job . He communicates well and goes above and beyond to make sure the customer is satisfied
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October 2024 by Alex Lacouture
Tried to charge me 900$ to replace a capacitor. (30$ part, 30 minutes of labor)
