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November 2023 by Joy Mislevy
Stopped by at 10:10 a.m. 11/13/2023. DOORS LOCKED AND NO ANSWER TO PHONE. POOR CUSTOMER SERVICE! TRIED TAPPING ON WINDOWS, STILL NO RESPONSE!
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September 2023 by Meghan C
Carson was a great help with upgrading my phone. He was extremely friendly and knowledgeable with what he was doing. I would give him 10 out of 5 stars if I could.
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August 2023 by Grace Shtuka
Carson was so patient, kind, knowledgeable, and so helpful as my mother and I made new phone purchases. He made a stressful process easy for us. We believe he is a trusted employee and deserves recognition for his wonderful customer service.
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August 2023 by Francis W
They make promises on phone deals and billing but none of that applies after you walk out the door. Watch for a sky rocketing bill. Avoid this ‘Verizon’ store that is not really Verizon. You are better off calling Verizon directly.
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June 2023 by Randy Gaspard
Staff very friendly, but $50 for a car charger is absurd
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May 2023 by Tami McGuire
Clinton is the best!! The whole team really deserves a shout out as they are helpful, patient with seniors!!
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April 2023 by F Loridian
We stopped in this location on a whim because our store close to home was closing before we could make it. The two young gentleman that helped & were available at the time were awesome. I would recommend this location for questions or new phones. They are incredibly kind and patient for how busy they were, made us feel welcome & appreciated.
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April 2023 by Glenn Ambrose
Today I experienced an extremely high level of customer service from Chris at this Verizon location on st. rd. 64 in Bradenton.Chris listened, understood my situation and did everything to help. When I ran into an issue, he went above and beyond what was necessary and simply did what was needed to ensure I left with a working phone.My experience there was outstanding and I highly recommend the services at this store.The rest of the employees were pleasant and helpful as well.Bring your business to places and people like this that are truly helpful. They deserve it!
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March 2023 by Kyle Victor
Chris was very helpful and made sure I was completely taken care of and satisfied before I left.
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March 2023 by Kristan Ingraham
Ty and David provided EXCEPTIONAL CUSTOMER SERVICE!! They went above and beyond to help my family with a complicated transfer of services. When my family attempted to transfer from Consumer Cellular over to Optimum Mobile, the process became daunting and convoluted. We essentially gave up and decided to transfer to Verizon instead. Unbeknownst to us, our actual cell phone numbers were lost in the process. Ty and David spent over two hours to sort out the mess made by the other two carriers and helped us to get affordable coverage with Verizon. They must have made three or four different lengthy calls with the other carriers. Their patience, product knowledge, professionalism, and determination to simply help us out is why I am giving them 5 stars. They even stayed an entire hour after closing time. This particular Verizon store and these two employees have earned my family's business and loyalty for many years to come.
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December 2022 by Stacey Navarro
I just am not able to say enough great things about this staff! Eric not only went above and beyond while I was in the store, but when I couldn’t finish my transaction (not at all their fault) he called me to follow up and check to see if I was able to get the information needed. He went so far as to give me an alternate persons name that would be in later that day that could assist me. Today while in the store completing the transaction Ty stepped in and was so super helpful and assisted getting me in and out in a flash! Great job Verizon on these two phenomenal employees! They truly made me feel like family and I will continue give them all of my business!!
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October 2022 by Lynn Bidwell
It was a pleasure working with Eric. He found the best plan for my husband and I when trading in our phones. The process was very easy and I felt he listened to us for what we were looking for.
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August 2022 by Ryan Pyle
I’ve had a lot a bad experiences with other phone stores but I’m so glad I came here and found Martin. He explained everything clearly, laid out all my options, and listened to what I needed not just trying to sell me on the most expensive phone. He had me in and out so fast. 5 star guy and 5 star store!
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August 2022 by Paul Bickel
Martin Harold helped me when I was looking to buy a new phone! He was very approachable, educated, and made my overall purchase easy and smooth! I recommend asking for his assistance if you are in the market for a new phone or possibly changing carriers as well!!!! 10/10. Thanks again Martin.
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August 2022 by Daniel Johnson
Went to this store expecting the same old retail customer experience and it changed ny prospective! Martin helped me with an upgrade on my iPhone I didn’t even know I had. I definitely recommend this store asked for Martin!