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January 2024 by Susana Velázquez
My husband and I have been trying to contact an official from that branch for more than 3 months, who assisted him in August to make a deposit of a money order for 1000 dollars and a check for 300 and this is the date that none of the money We have gone there and no one gives us a response and we have filed complaints and they do nothing either, they say that the bank is verifying the origin of the money and wow they have been doing this for almost a year now. We need a response now because that is a scam and it is embarrassing that something This is what is happening after so many months. It is our money that the bank or that official stole from us. We need an urgent response, the only option we have left is to sue. I give one star because if not, it won't let us make the comment, because not even that they deserve.
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September 2023 by Brynn Marvin
Amanda is super sweet so nice and helpful!! :)
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March 2023 by Laurie Olson
It never fails...every time I go the drive thru is closed. Then you go in and there is one teller and a long line...horrible customer service! Hire some help!!
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October 2022 by Marianne Maxin
I’m pretty sure I had the same teller as “Jessica”…EXTREMELY rude, I told him the amount of my cash deposit as he was asking what account I wanted it deposited into so I immediately said “checking”…he sorta snapped at me…his response was just plain unprofessional…took forever to process my transaction, never said thank you and he treated my CASH deposit as a check which is pending until tomorrow…I will never go back at this branch again. If I was his boss, he’d be FIRED immediately!!!
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July 2022 by Jessica Leupold
We went in to get a withdrawal and the teller was extremely rude. He clearly did not want to be there. We told him the amount we needed and he gave us an exasperated look then said, "You're taking all my big bills." I chuckled thinking it was a joke and he said, "I'm not laughing." He was rude throughout the rest of the transaction. I think the craziest part of it was that the woman teller two places down was exemplary. Kind, friendly, good customer service. If I'd been helped by her instead of the rude man, I might have given this a different review. Thankfully there are other branches nearby so I won't have to go back here ever again.
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March 2022 by SHERRY BOYKIN
I love this bank. The nicest people ever. I went yesterday to get a loan and thank God I was approved. Conrad is the Best !!! He has opened several accounts for me and several loans too. He brings me luck ever time I'm here. I have been to the other Wells Fargo banks in Bradenton. The one on 41 is a horrible bank. Rude people. Poor customer service. This is the go to place ! Thanks Conrad !
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January 2022 by Stephane Hautcoeur
In this Covid time , the manager was not helpful at all , wanted to cash a wells fargo check from my business account , she said she couldn't do from outside and have to get in and showing exactly the same ID to be able to cash a check . What you can do from inside , can't from outside ? Doesn't make sense at all . I went to an another branch and the teller told me we have to send a code on your phone to able to cash your check ' Got my Dollar . The manager of this branch needs to improve her bank knowledge !!
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January 2022 by Sav K
Went there and got the wells fargo active cash card, asked question upon question and went over everything with them, just to find out the lied about the $200 dollar rewards, poor banking
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May 2021 by Erin Bolduc
Was told over the phone I don’t need an appointment for notary services here. Second time I have come in to do a deed transfer, so need a notary and they were busy with appointments. Serious?!?!?! So you don’t allow me to make an appointment on the phone than I go and it’s busy with appointments.Side note, the tellers were always nice at this branch.
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May 2021 by Mary Smith
DO NOT BANK AT ANY WELLS FARGO BANKS. SOMEONE STOLE MY IDENTITY, AND OPENED AN ACCOUNT AT A BRANCH IN FRANKLIN COUNTY, FLORIDA. THEY ARE DIRECT DEPOSITING MY CHECKS. I CAN GET NO INFO FROM THEM BECAUSE I DON'T BANK THERE. BE CAREFUL WITH YOUR $$$ AT THIS BANK. PEOPLE WILL STEAL YOUR $$$ AND THE BANK WILL NOT HELP YOU.
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March 2019 by Franki Skene
Mike always takes the best care of me. He's always smiling and is great in customer service!
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May 2018 by Michael P.
Customer service here is the most horrible, terrible , no good very bad experience. If you like that? This is your bank, I will be banking elsewhere. Ten thumbs down!
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April 2018 by Nicole Mays
Good Bank
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November 2017 by Jane D.
This bank sells and buys foreign currencies! If you are looking for Euros to buy before your trip, this is the place. I kept getting directed to some place in Westgate Mall in Sarasota, but that is quite a trek just to exchange money. I was delighted to finally discover this branch that has Euros on hand to complete a transaction immediately. Most banks can get you Euros, but it is a 3-5 business day wait for most banks (if they even offer the service at all). Besides Euros, they have English Pounds, Canadian dollars and other currencies. Call them first for the most up to date info.
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June 2017 by LW Clay
Friendly staff. Good hours. Easily accessible. Drive thru.
