-
March 2025 by Diana Bowen
Mixed emotions here. Went to close out my deceased fiancé's account and HAD to make an appointment for 9am. Had to wait until 10:28am. It was all the way across town so I opted to stay. Only branch open half a day on Saturday. So as soon as I arrived, I was told that 2 other employees did not show up to work and they had scheduled 2 9am meetings. The teller (only 1) line was always 6 deep the whole time I was there. I saw people walk in and then leave. This bank definitely needs HELP!
-
March 2025 by Michael Rushing
I had a simple question about making a deposit. It would have taken two minutes of their time to answer. I live across the country and my mom uses this branch so I said I would call for her. I called three times, no answer. On the fourth call someone placed me on hold for almost 40 minutes. I hung up and called the branch back probably 10 more times over an hour period with no answer. I went through the automated service which took awhile but after being transferred several times I got the answer to my question. I also filed a formal complaint against the branch during that call as well.
-
February 2024 by William Teixeira
My wife and I would like to thank you for the service yesterday, you were fantastic.
-
February 2024 by KEMYA MOURA
I would like to thank you for the service yesterday by the manager and the attendant, you were fantastic.
-
January 2024 by Jesus Santana
Excellent place, the banker Daniella, very good person, excellent cervisio
-
November 2023 by Ambur D
Made an appointment and they refused to honor the appointment time. The banker doing nothing said she was not familiar with the PoA paperwork so continued doing nothing.
-
November 2023 by Deborah Battaglia
Had the BEST and most helpful teller.
-
June 2023 by Andrew Rossi
Convenient location!
-
May 2023 by Stephanie Hodges
Went to to wire money to close on a house. Obviously the whole point on a money wire is so it is done same day. Bank was unresponsive and never made the transfer to the title company. Horrible experience!! If you need something done do not use this branch!!!!
-
January 2023 by Aaron Jackson
The manager at this branch with the blonde hair who doesn't wear a name tag needs to go. She is the main problem with this bank. I deposited a money order into my account and several days later she took it out for no reason and now my account is in the negative. And forget calling. She has the ringers on every phone turned off. I will be pursuing this further with my attorney, but my warning is DO NOT bank at this branch as long as she's managing.
-
July 2022 by Jeff Wall
I have used this branch for over 10 years. I find them to be helpful and friendly and always do a good job for me and my family. James and Sharon have done a great job helping me with mulitple transactions.
-
June 2022 by JR
Thanks Brenda! I sincerely appreciate for taking extra effort in helping me.
-
March 2022 by Courtney Finnan
My husband and I came in this morning and once seated with the banker attempted to explain my question and its context. She interrupted me at least 3 times before I had to ask, "can I finish my question please?" And I was interrupted again. When I attempted to clarify what I was requesting she got defensive and insinuated I was telling her how to do her job and that she's been here for however many years. Now insulted, I said "I'm not trying to tell you how to do your job, I'm trying to explain myself" since I STILL had hardly been able to complete a full sentence. The bank manager intervened and patronizingly apologized that they were unable to complete my request. Which was not even the problem! It was the constant interruptions and not being listened to. Disingenuous and poor service.
-
March 2022 by Emily Cranmer
I’m so tired of having to come into the bank to have issues fixed. AND THEY DONT ACTUALLY GET FIXED. Also, as I’m waiting, they skip me in line, then tell me it’ll be at least a 40 minute wait before anyone can help me. 40 minutes! I don’t have that kind of time to waste on a matter that WAS ALREADY SUPPOSED TO BE RESOLVED.
-
January 2022 by Jon G
Another fine job of inconvenience. This bank branch does a fine job of making sure you are inconvenienced because they have pride instead of what they stand for COURTESY. Stay away from this branch and their inconsistency.
