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March 2024 by Milagros Cabrera
Convenient location, very clean area
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July 2023 by Lola Cruz
Hello can you please give me information about how the auction works this is my first time
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July 2023 by Adrianna ryan
Hello can you please give me information about how the auction works this is my first time
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March 2023 by queen1648
I have been a loyal customer now just about 3 years . I am appauled how unethical some of the employees conduct themselves . I can honestly say that my experience has been extremely distasteful and unethical . My rent was due on the 2nd -3rd day of this month and today is the 5th in which all customers are suppose to have a grace period for all prior to denying access as a customer although I was purposely and intentionally denied access to my unit that I rent out of retaliation . I was denied access to my unit tonight and they hung the phone up on me and refuse to give me their name after 20-30 minutes after waiting to even speak with someone . They tried to make me pay for a unit before it’s due . I have been having issues regarding this on going matter as well as other concerns . I have asked several times to speak with someone over the property manager and have not been able to concerning this on going unsolved issue that’s been going on for months . I informed them that I was recording for my on record just like they are and I have their employee refusing to help me as well as being very rude , disrespectful and hung up on me . I have many concerns and I don’t think they have a cooperate number to call the person in charge is taking advantage of their authority and as a loyal customer it’s causing a lot of unnecessary stress on me .The number and the unknown person down below in the reply comment stating that they are the owner and I called that number below to only be directed right back to the same number and people that was giving me issues this was no help nor was I given a name.
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February 2023 by Kimberly Schulz
Love my storage unit and the management. Area is always clean and the management team is available and reliable. I would highly recommend Xpress Storage!
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January 2023 by Kaylee Bartholow
I would like to know if you have a febuary auction date ?
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January 2023 by Rick Gomis
When I called to get help with transferring units after I had purchased the rental agreement the lady who answered the phone it was absolutely amazing extremely helpful wish I would only deal with her from from this time on cuz she's she's awesome so so far so good the units are clean everything's nice so far so good guys
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November 2022 by Brian Van Roy
Easy access for indoor storage. Probably not for large stuff but is nice for regular storage.
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June 2022 by Tom S.
This facility doesn't protect your storage at all. My daughter has lost about $4,000.00 from the children's clothes to big screen TV's, the kids laptops, Nintendo's, Silver items, huge pink quartz karaoke machine and so much more. This facility has no camera's inside to record the theft. They allow the homeless to sleep in their rented storage which they deny they let it happen. Their front gate locks at 10:00 pm which allows the homeless already inside the building to have free access to drill out the locks and steal peoples property. I have pics of the homeless that when I called the Sheriff's off of the theft, I alerted them which storage one homeless was in. The property manager already knew the homeless guy's name and told him to come out, the deputy said to him, How do you know his name? Ah, Ah, Ah, couldn't answer it. I also found my granddaughter's books in another storage that the property manager was in earlier talking to the homeless guy's. The deputy's said that it is happening to other Xpress Storage facilities also around Bradenton. This company knew what was going on and never took steps to protect our property that cost so much to rent. Our property was only in this storage for 2 weeks and this happens. The deputy's made a comment that they almost think that it's an inside job drilling the locks out to steal. Here's a link to what Fox 13 aired on TV about what happened to us. The district manager said they are not responsible for any theft.... well, they have a responsibility to protect out property. Google how much Xpress Storage makes in profit a year, it's in the MILLIONS. Your property is NOT protected from theft. Also we discovered the front locking gate has been broken and open for over 4 days, so the property was wide open to anyone.
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June 2022 by Heidi Swan
Wow! Completing my storage unit reservation was quick and painless at the on-site kiosk. Just have your drivers license and payment and you’re ready to go. One stop shopping - you’ll get your unit number, personal code and lock/key so you can go directly to your unit and start unpacking your stuff! I was a little skeptical, but not anymore. If needed, customer service is available to help via phone while going through the process. I even got 1/2 off my first 2 months of storage! I would recommend!
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February 2022 by Joseph Cirillo
Very friendly staff both at the facility and at the Help Center. Facility is very clean and maintained nicely.I do think it is a bit pricey but would consider storing there again.
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November 2021 by Calvin Meekins
This place was terrible. At first it seemed quite convenient, being able to rent a unit at any time of the day. But after purchasing the lock and paying the months fee, I was given a unit # and an access code. The access code never worked. So I never even got to see the unit i purchased, much less get to store anything inside it! I called the help line several times to no avail. Left several messages, no response. Wrote them Emails.....still no response. I was stuck with a lock I had no use for and left to pay another months rent somewhere else. I'd suggest going a mile down the road, where you not only get what you pay for, but they actually have what some people call "Customer Service". They should have named it PressX Storage not Xpress Storage!!!
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November 2021 by Bruce Harter
This was very easy to get a unit to store our stuff in for a couple months. Very courteous people and always they’re willing to help with any matter. We will definitely use them in the future if needed
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August 2021 by Amber Allen
Nice storage space that is maintained well!
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April 2021 by Epic Notion
Excellent phone customer service and the kiosk is simple and fast...no guessing or getting lost. The unit was exquisitely clean and ready for move in. Even was greeted by the maintenance guy so...there you have it. Wasn't planning on staying but now I just may.