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December 2023 by Brittany Perry
Been on hold over 25 mins waiting on an answer about cashing a life insurance check!! How can you have someone wait 25 mins for a simple question!!! Cant imagine why anyone would bank here.
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November 2023 by David Darby
One of my favorite PNC locations. Beyond the helpful staff members, this building is absolutely beautiful! I’ve always been treated so nicely and given full attention anytime I’ve stopped I’m here. Thank you to all the amazing bankers at this location.
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November 2023 by Eye Rock Ever
Review of PNC BankYour review is pending.Read moreDPDebra Pidick4 reviewsUSDomingo Ramirez, Saboteur!BEWARE!!!Do NOT let Domingo Ramirez of the Riverview Florida location, handle your finances, EVER!He sabotaged my account, and made it look like I was preforming wire fraud with my MC account, which I almost was charged of wire bank fraud, because of his ineptness, and now I am barred from ever opening another account with them after being in perfect payment status for over 3 years. Then in less than 4 weeks, my credit score went from 770 to 601.He is a useless piece of meat, and I believe him to do it all on purpose with an intention to ruin my credit. He was smiling when I was telling the Asst. Branch Manager what had happened while he was standing behind her.Sadly, he STILL works there. Even after I called Corporate and filed a grievance against him.Now today, Corporate calls me back and offers to pay for any fees I accrued for his 'mistake'. I said, "firing him would cover it".Date of experience: October 31, 2023EditDeleteAdvertisementGet emails about reviews, the latest features, tips about companies and products, and more. You can opt out at any time.Update meChoose countryUnited StatesAboutAbout usJobsContactBlogHow Trustpilot worksTransparency ReportPressInvestor RelationsCommunityTrust in reviewsHelp CenterLog inSign upChrome AppBusinessesTrustpilot BusinessProductsPlans & PricingBusiness LoginBlog for BusinessFollow us onLegalPrivacy PolicyTerms & ConditionsGuidelines for ReviewersSystem statusCookie preferencesDo Not Sell My InfoModern Slavery Statement© 2023 Trustpilot, Inc. All rights reserved.
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October 2023 by Robert Emert
Been with them for over 12 years one day they called and said we are shutting your account down, no reason why. The representative said they do this randomly all the time, looks like they may be going under
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August 2023 by Alex Fiscus
Got cold called by them, waking me up from my sleep in the process, to try to get me to sign up for a credit card.
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April 2023 by Robert Boyd
Horrible customer service. On Monday, I set an appointment with a financial advisor for 3:30 Friday. At 12:30 Friday I had a voicemail to call back and confirm my appointment (I was at work and couldn't answer my phone at the time). Tried calling back, was on hold for 10+ minutes in silence. Responded to an email saying I would be there. Showed up at 3:25 and the financial advisor already left. The person I talked with was extremely rude about it too. He said “Yeah, he left. What do you want?”. Not a care in the world. I just can't believe they tried to confirm my appointment less than 3 hours before it was supposed to happen. That should have taken place at least 24 hours in advance. It's also the most weirdly laid-out bank I've ever seen. You walk in and is a central open area and a bunch of offices. No obvious teller's desk. Overall just extremely disappointed in this branch after 15+ years of banking with PNC
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November 2022 by ROSE HEARTS
I went to this PNC location in Riverview, and they were horrible, I was there almost 2 hours, I went there to open an account and was treated like my account wasn’t important at all. Domingo seem like it was a bother and he had better things to do. After 30 minutes later he came out and said I don’t want to keep you waiting you can make an appointment and I just got up and walked out. There were 4 people working there with no one else there for them. Other people walked in some were assisted and some weren’t. I have never been to a bank that treated me I such a way. One person I was setting in front of his office, when I first arrived he had someone in the office, 10 minutes later she walked out, he saw me sitting there and never tried to assist me. If this is how PNC Bank treat their customers I will go somewhere else. Unbelievable the type of service you don’t get here. They looked like they didn’t want to assist me and that’s fine. Maybe they were discriminating because I was only opening a Payee Account who knows but I know I won’t be going back. If I could have they wouldn’t have got a star, PERIOD!
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November 2022 by Chariti F
This bank broke my trust on multiple occasions. There were multiple staff members involved, including the branch manager himself. I am disgusted with how I was treated at this location of PNC bank location after over 2 decades of loyalty with this company, ample assets, and a flawless credit record. I will be looking for a more trustworthy institution. I can only speak well for one or two employees at this location.
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August 2022 by Benjamin Moody
Had a great experience here after years of horrible service with South State. So glad I came to PNC.
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September 2021 by nishit patel
Its newly design building with no planning what so ever. Only one teller desk for customer services. Employee trying but still very loooooong waiting time for simple cash deposit or cashier check services
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May 2021 by Howard S.
Horrible customer service. Its a pretend branch with a lot of desks and offices. There is 4 employees, only one of which helps customers whilst the others sit. You will wait and wait and wait even for something simple like deposit or cash a check. Do yourself a favor and choose a different bank
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May 2021 by Stephen Briggs
Great experience at the branch today! It still pays to go inside at PNC. This branch is the best and always takes care of me.
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May 2021 by Kris McKenzie
Always a good experience with the staff at this location.
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April 2021 by Riddhi Patel
Employee are not well trained to perform their job so we had to wait a lot. Three employees work together to operate 1 bill counter. They gave us hard time and were very uncooperative. I went there twice and both my experiences were ever.
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January 2021 by Andrew Jones
If you like being ignored then please go here . 1 clerk is all they have .
