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December 2025 by Jacquelynn Reece
Today was so stressful & I was rushing to get everything done …Jenna (I hope I spelled it right) fixed everything … there was a lot of sitting in the phone …1000 questions and she never got aggravated she solved all my problems and got my boys Christmas presents checked off the list THANK YOU SO MUCH ❤️
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October 2025 by Brad Sleep
Great, friendly, knowledgeable staff! Helped me right away, fixed a problem multiple other cell phone stores could not fix. Store is clean and smelled good, even the artwork on their blackboard was impressive! 10 out of 10 would recommend!
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October 2025 by Jenna Baldwin
The best cricket to ever exist! Fast easy wonderful experience.
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June 2025 by Brenda Hunt
Everything went well they answered my questions
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July 2024 by Paul Van
Chris was awesome!! Very nice guy!! Got to talk to about 5 while my phone uploaded and It took like 1.5 hours!! He gets 6 starts for taking the one star from Mint Mobile who is horrible. He deserves a raise as well. Very friendly n outspoken...
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January 2024 by melissa hayes
Employees very nice but not helpful in solving problems.
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June 2023 by Karen Newberry
Monica, Adriana and Peyton helped out my uncle to the fullest. Made sure he was good to go on everything.
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April 2023 by Robert Ward
Outstanding service. Helped out where a different store could not .
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April 2023 by bella james
worst customer service ever. going to verizon
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February 2023 by Lynn Harris
I have never had such a bizarre experience in a cricket store as my husband and I did this morning we went in to pay our bill and change the card number on the auto pay account since the other card had been compromised. The store clerk insisted we had been there earlier that morning and we told her that that was impossible because we were at home at the time she claimed we were in the store, she made us feel like we were lying to her and that we were doing something criminal so when she got on her phone to request someone to send her earlier security camera footage we left and went to the gainesville butler plaza store to pay our bill. Don't go to bronson store they are weird there. We didn't have any problem in gainesville getting our problem worked out. I will never go to bronson cricket store again.
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July 2022 by Allyson Buchanan
I am very impressed with the two girls who were working the counter today! Despite working with no air conditioning on a 90 degree day. It was so hot in there I don’t know how they stand it! I hope management does something about it soon!
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January 2022 by Kayla Simpson
Excellent costumer service and great phone service.
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November 2021 by Selena Scott
Friendly staff
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November 2021 by Vanessa Morgan
Switched best decision of my life thank you bronson fl cricket!!!!!
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November 2021 by Shayshay
Great help! Friendly knowledgeable staff!
