Big Lots, the popular discount retailer, offers an array of incredible deals and discounts on a wide range of products, from groceries and home decor to furniture and mattresses. Located on the corner of Cortez Blvd and Broad Street in Brooksville, this store has recently undergone a transformation under the leadership of the new manager, Elena, who has significantly improved the overall shopping experience. Customers have praised the store's helpful management, with Ty Lou and Logan providing excellent customer service by offering price adjustments. Additionally, Michael from the furniture department has received high praise for his exceptional assistance, going above and beyond to help a customer find the perfect recliner for their sister's home. Whether you're looking to decorate your home or simply find great bargains, Big Lots is the perfect destination, offering a diverse selection of products and a commitment to customer satisfaction.
I purchased a couch and moved out of state, when it was put together I thought I received the wrong couch. Beth helped me figure it out over the phone, she was excellent. I will definitely recommend anyone I know to her store. Thank you Beth for the excellent customer service.
April 2024
The management was very helpful to give me a price adjustment when I found something cheaper than what I paid for it. Ty Lou and Logan
April 2024
W When I first moved here, I visited the big lot store because I've been a fan of big lots for many years.I wasn't that impressed, but about a week ago.Maybe two weeks ago a new manager named elena took over the store here in Brooksville, fl.and has really tuned it all around for a better shopping experience .
