“Had some questions about the Black Diamond Coatings polymeric sand XL that our contractor used after installing Rona stones on our patio. Spoke to Nicole in customer service (she is awesome!!!!) and she immediately got right onto the issue. I sent pics and she showed them to their chemist (who knew they had chemists working there!) and the next day got back to me giving us some options.
The problem was not with the sand at all. Our contractor’s guy used too much water when he wet the polymeric sand. It’s solid and holding up great, it just has some clouding here and there.
Overall, great product and we would recommend it and the people who work at BDC!
Thanks again Nicole!”
“Jamie the window specialist provided incredible customer service. She’s very knowledgeable and always takes the time to walk through options and details. What I appreciate most is that she answers the phone every time I call ready to help. That level of reliability and professionalism is hard to find these days appreciate the great customer service especially compared to the other window companies I have dealt with over the years. Thanks jamie!!!”
“I was in and out. Super helpful with choosing which pieces of wood I needed for my project, then brought the forklift over to my trailer and helped me load. You have a lot of choices in Hernando for lumber and they were a dollar cheaper than other locations.”
“I would assume that the only thing they haul is concrete, considering the fact that it's the only thing that will go in the back door of the trucks...and I'm pretty sure that freight would be tore all to hell if you stuck it in there with it going around in circles... But they haul concrete pretty good!!!!”
“You need it they got it! Saved $2000.00 on awnings for my home by buying them there, and installing myself. Takes about 10 minutes each, contractors wanted 600.00/awning.”