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December 2023 by Julio V
lied to me about what provider i had and then tried to sell me a phone. 1/10 wont go back
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December 2022 by Chris Costello
Just just seen a cricket wireless commercial that was completely false advertising it the customer service is one of the worst my bill fluctuates every other month 1 month it'll be cheap the next month it'll be 45 more dollars the only good thing they have is there anyone that works in my area where I live if I could I would go to a different provider.
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November 2021 by Brian Stauffer
Ron was outstanding this morning.. Switched me from Boost , put my wife and I into a great plan. Customer service was unbelievable... He made it a simple and easy process.. Thank you...?
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September 2021 by Serita Wright
I've been a customer of cricket for ten years, I've seen a lot of changes in staff, but one thing that's very awesome is the customer service skills, I want to give a shout out to Juan, Ron, Michael, and Izabella. I have referred a lot of people to cricket because the savings and bundle plans are awesome, I've been in the telecommunications business for 10 years so I know what Quality looks like !
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September 2021 by gary eisnaugle
Only one worker, he kept answering the phone while us customers in store waited. I ended up leaving without buying a new phone. Very Poor customer service
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September 2021 by Carrot Lol
Very nasty people they did not even want to give me my full account number, with all the information I gave them.
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August 2021 by Angela Bowen
I want say that ron is ALWAYS VERY KIND and takes his time helping me I am old very stupid with all of this new technology I appreciate all of his kindness
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May 2021 by Master Price
Has nothing to do with the store or the employees but the 30$ screen repair is a lie and the insurance is fraud I’m extremely unhappy with what the insurance company told me considering I paid 50$ for the phone itself and they want 130$ for a screen repair this is unacceptable and I will be contacting a lawyer
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April 2021 by Cheryl McIntosh
More than helpful. Made great suggestions for person I brought in for an upgrade.
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March 2021 by robert still
Ron does such a great job every time I go there. He was working by himself so he couldn't pick up the phone that I came in for. Instead he explained the different options and I ended with a phone that was way better with only spending $10 more. I will be going back next time I need to upgrade
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February 2021 by M G
I wasn't in there long enough to know whether it's good or not, therefore I give it five stars because the man that was helping my friend went out of his way to check to try to find the phone she wanted.
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October 2020 by Blue Kitten
Ron and Juan were awesome ?. They were super friendly and very helpful. Definitely glad I have cricket wireless for my phone service. I wish there was a 6 star rating cause 5 stars doesn't even cover how happy I was with my service today. I hope Ron and Juan get a reward for their good work
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October 2020 by William James
Gianise and Juan were very helpful , informative and got me out the door with exactly what I had. Great customer service
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October 2020 by Jason oquendo martinez
Juan and Gianise are very friendly and made the switch from Boost to Cricket easy. I appreciate their service and I would recommend this store to anyone searching for a phone or amazing coverage
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October 2020 by Robd Spring
Awesome experience gianise was badass helped me get setup with no issues had a great sense of humor and was very polite would recommend going to this store any day of the week
