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March 2024 by maikel ramic
Very helpful and helped me out a ton with plenty of great deals, very much recommend great service all around !
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December 2023 by J Graven
Jamal was awesome, he made it fun to be in a phone store . He was funny smart and answered every question we had. Before my sale he talked down an irate customer from cursing to laughing. He was very understanding and was very helpful he even set up HBO. I can’t say enough great things about this young man. We came for 2 devices but left with 3. I won’t buy phones from anyone else he’s top tier. I hope u see this thanks for treating us like family instead of another sale. It’s was storming outside but your kindness made my family and I feel like the sun was shining.
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November 2023 by Mason Shafer
Great looking store with amazing customer service!The store was extremely clean and had a really supportive employee named Koren. Over the phone and in person she was very helpful and knowledgeable. Employees like her are why I choose cricket over other phone providers.
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August 2023 by Kerri Unclebach
Went to switch carriers from T-Mobile to cricket last night…… and had to have three lines!!!!! Ryann (hope I spelled his name right!!!! ?♀️) was very helpful and was rooting for us to be able to keep our phones but T-Mobile just didn’t like that very much LOL he even tried putting a SIM card in each phone before we made the switch to make sure our phones would be compatible and unlocked and we checked our T-Mobile app and he even took the time to wait on hold with us for tmobiles “lovely” custom service that mind you HUNG UP ON US! And all seemed well! Then T-Mobile locked our phones! So we couldn’t use our phones but nevertheless Ryann worked with his manager via phone and got us a solution into the “wee hours” of closing time to make sure that we had phones WITH SERVICE BEFORE LEAVING the store when he could have easily told us nope your issue now….. He was kind worked well with us and even got my cranky kid to laugh through the situation! I recommend Ryann and this cricket store for anyone thinking about switching to cricket and needing a good rep to deal with!!!! Go see him!!!!! ?
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June 2023 by Amanda Rose
Jacen is fabulous. He made sure to answer every question I had in detail and made to help me with my next steps. He went above and beyond. 100% satisfied. Koren you’re doing amazing with your employees ?
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June 2023 by Calvin Ingram
Koren is fantastic she was very thorough and took her time fixing my issues, she is my favorite Cricket Rep and I love going to see her cuz I know she will take care of whatever I'm there needing
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April 2023 by Jack Blansfield
Had a delightful experience at your store on Cortez blvd with associate Korey. She made a what seemed a complicated job go as smoothly and quickly as possible. Love the the phone and network. Will definitely be going back to pick up a 2nd line and phone soon. Thanks very much Jack and Angela
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April 2023 by Joan Moon
Koren is the best. Any problems we have are always resolved. We send all our friends to this location for phones.
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March 2023 by Alan Patterson
I stopped by Cricket on Cortez and was helped by Koren.I had questions about my Phone she was very knowledgeable and professional.Thanks
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February 2023 by Sarah Reyes
Today I was on my way to Game Stop and I was looking at a promotional poster on Criket’s window. Koren came and answered all my question. She was able to get us into a 5 line plan with cricket for the exact price I was looking for. On top of that my two eldest girls were able to get iPhone 11s for $60 each which of course made them so I happy. While we were doing the entire transaction my kids were in the store and the other employee, while assisting Koren. Was also able to keep the kids entertained with having them draw different pictures with chalk on their Chalk board. The entire experience was awesome.
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February 2023 by Colleen George
just got 4 phones, great deals and great service. Koren is the best i have ever dealt with. love her she is so knowledgeable about the phones and services.13380 Cortez Blvd. Brooksville. Fantastic!!!
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January 2023 by Hello¿
Koren is the best! She stayed afterhours just to make sure we left satisfied. Thank you koren, definitely the best costumer service!
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December 2022 by the Dee family
Koren provided great service every-time I come in last time I was here and today she is very attentive meets all my needs offers me the best deals they have in store thank you for your service today and everytime I come in she definitely has a positive impact on my day and makes an effortless and easy check out
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December 2022 by Chet Cornwell
I just have to let you know how wonderful your manager is. Koren is so knowledgeable and a great ambassador for cricket.
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December 2022 by Family Family
Koren provided great service every-time I come in last time I was here and today she is very attentive meets all my needs offers me the best deals they have in store thank you for your service today and everytime I come in she definitely has a positive impact on my day and makes an effortless and easy check out