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November 2023 by Tug Evans
I had no problems with this store, they had everything I needed. Friendly service
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July 2023 by Renee Giovati
Store #21730 on Cortez in B'ville, had it's doors wide open, gotta feel like 100 degree day! Ms. Carolyn greeted me with a big smile but a sweaty brow, NO AIR CONDITIONING. I thought if she can work today, I can shop today. But the heat got to me, I headed for the check out. Ms Carolyn cheerfully asked, "Did I find everything I needed today ?" I replied, actually I couldn't find scissors! She said, "they are in stationery, you wait right here and I'll go a pair for you". Ms. Carolyn was a helpful older sweetheart. I doubt today's younger clerk would even ask a question, let alone go out of their way to grab an item for me in my late 60s!I hope Dollar General recognizes what a dedicated employee they have and it was my pleasure to be talking a bit with a good hearted neighbor helping me get an item I really needed. Hope that A/C is fixed soon!
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March 2023 by Heather Johnson
The cashier made me feel like I was a inconvenience as she checked me out. No smile and a stale cigarette smell wafting from just the genral checkout area. The manager needs to have a team meeting on customer service.
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September 2021 by Danny-n-Laura Toney (DTnL)
I wanted to return a runner on this particular day. The cashier said only the manager could handel returns, but she was busy. I waited for a few minutes with no manager, needless to say that I left with rug in hand. Not good management skills. I was a unhappy ? customer. Thank you. D & L.
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April 2021 by Michael Delligatti
Nice store even though everything is not $1.00..... Picked up what I needed Except Milk didn't have??..?
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April 2021 by John Loiselle
I prefer them over Walmart, at least the employees here are friendly and helpful.
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March 2021 by Ron Hampton
Always get my staples - you know my weekly and monthly items like paper products, why pay more for good value. For instance DG brand auto lubricant with rust inhibitor. This item is great for cleaning and protecting wiring, wired connections, circuit boards and breaking corroded connections $2. Compare to PB Blaster w/silicone $4 +.
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February 2021 by Danny-n-Laura Toney
I wanted to return a runner on this particular day. The cashier said only the manager could handel returns, but she was busy. I waited for a few minutes with no manager, needless to say that I left with rug in hand. Not good management skills. I was a unhappy ? customer. Thank you. D & L.
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February 2021 by Julia Decamp
I called ahead and went online but when I called ahead they had my order ready for me at the register when I walked in that is so wonderful!
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January 2021 by Justin Wilson
I go here everyday for french vanilla store os always clean. The floors are shiny and tidy. All the staff at this location are nice. Feels nice to have casual conversations and a clean store to shop in. THanks dg your awesome
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January 2021 by Susann Minall
Neat, organized, and helpful staff. Has everything you need at a reasonable price.
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January 2021 by Cheryl Hamm
Dollar General was great. They were over stocked on everything and the people were very nice.
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December 2020 by Anita Kinley
Everyone was pleasant and caring. They weren't afraid to have a conversation past hi or welcome. They showed they have hearts and receptivity to what the customer has to say. I felt welcome, appreciated and wished well. Thank you.
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December 2020 by Lisa Henry
Can't say enough good things about this Dollar General. It's well laid out, sufficiently stocked and has great, friendly associates. I went to two department stores and two outlets and could not find mens' XXL t-shirts - DG had them. Thank you!
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October 2020 by Carrie Roberts
Store was nice, staff/associates were rude. Literally had his back turned to me after he put my purchases in the bag. Never said hello, thank you, goodbye....nothing. Note to stores-personality of your employees is a big deal!