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March 2024 by Noah Bertram
Ordered food online, never again, because they gave me the wrong food
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February 2024 by Angel
So I snapped what I ordered and what I received. I travel for work and always think dunkin is reliable... not so much.Disappointed....
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January 2024 by krystal Badaracco
It takes so long to get a coffee inside ordering at the counter and if you order ahead your still waiting for your coffee after you ordered over ten minutes before you get there! My order is never ready. I ordered a hot coffee 6 and 6 with a shot of espresso and they never put it in there but yet told me it was. You can always tell when Expresso is in a coffee. Unfortunately this is my closest one so I am stuck going to it and having to wait because my job has me on the road. Not happy with there service unless the owner is in the things go smoothly
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January 2024 by Robert N
Great drive through, and can I just tell ya, the best decaf coffee around!
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December 2023 by JA S.
DO NOT VISIT THIS LOCATION. THEY STOLE MY MONEY AND AFTER 34 DAYS I STILL HAVE NOT RECEIVED A REFUND! Due to my experience at this location I will never ever visit Dunkin's again. I ordered through the app two cold brews and a Gatorade on November 10. Upon pulling up we were told they have no coffee!!! The two incompetent workers could not give us a refund and what we were told was they only had milk and sodas - why open then!? We were told to then call customer support for the refund. We parked right then and called and got through to an Indian customer support agent who advised our refund would be processed in 5-7 days. After that came and went with no refund we began the tedious back and forth where we were told it would now be 3-5 days and then 14 days all of which came and went. It's now been 34 days with NO refund for products I did not receive!
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August 2023 by Brittany Manny
I order mobile order every day 20-30 minutes ahead of time and it’s never ready I literally have to say something to whoever is behind the counter everyday for them to actually make my coffee it’s an everyday thing it sucks that the only Dunkin in town is so inefficient they tell you to order at the kiosk now u have to wait 15 minutes for someone to actually look at the ticket and grab a donut can we get better management more staff better training whatever the problem is
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July 2023 by Anthony B
I wanted to order from Baskin-Robbins here in Dunkin' donuts, I ordered a triple scoop on a waffle cone and a double scoop on a regular cone as you'll see in the pictures the triple scoop was a double scoop and the double scoop was a single scoop for $14 yeah I will never ever ever ever ever ever ever ever even if they gave me a million dollars stop here at this facility again pure garbage and it's a shame to the Baskin-Robbins name.Oh and the waffle cone was super stale how disgusting
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June 2023 by Allison L.
2 drinks ordered, both drinks were messed up completely. Disgusting coffee. Don’t stop here on a 12 hour road-trip.
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June 2023 by Scott P.
Worst customer service, walked out after being ignored for ten minutes at the counter two days agoMy wife stopped by today to give them another shot and placed an order at the kiosk inside and waited for ten minutes while they were stocking the shelves, finally had to grab someone to pull her order, which they pulled incorrectly. If you want anything from this location, make sure you go through the drive thru, and make sure you check your order before you leave.
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May 2023 by DodoDidi
Saw some unfavorable internet reviews, but we had no issues~ Got 2 muffins & the 2 coffees ended up as free with coupons & free monday coffee. Total bill under $5-can't beat that!
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May 2023 by Alli W.
2 drinks ordered, both drinks were messed up completely. Disgusting coffee. Don’t stop here on a 12 hour road-trip.
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May 2023 by isabella flynt
There is no building here! So do not go here thinking your about to get that frozen coffee that you wanted!! ??
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March 2023 by Chase Brown
Alisha was awesome and went above n beyond to help me w my oder
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January 2023 by Peter Brechka
1/24/2023 went to DD inside. Stood for approximately 20 minutes. 4 girls working incl MGR. No one came to counter. 1 girl serving ice cream. Asked to speak with mgr and she stated they were short handed but there were no customers at Drive thru or at donut cou ter. Also had hardly any donuts left. Mgr offered coupons which I gave to a young family sitting eating ice cream. This place is always an ISSUE. Had to drive to u.s.19 DD.
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December 2022 by Ginger
Customer service is nonexistent. Had to order at kiosk after waiting approximately 15 minutes at counter to be told registers weren't working. Kiosk menu is very disorganized & not current as to what is in stock in the store. It appears employees are just collecting a pay check. They do not care about the customer's experience at all.
