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December 2023 by S S.
You should be ashamed of yourselves. Charging $450 for a $15 part. Even brand new from Toyota it's only 225. They tried to take advantage of an elderly lady that had no idea of the prices. Apparently dishonest repair shops still exist. I would suggest going somewhere else unless you want to pay through the nose. Also not a good idea to take advantage of someone who is a business person in the community and will spread the word quickly about your dishonest business practices.
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November 2023 by Kevin Suhadolnik
Great customer service thanks Derek. I'll be back here from now on
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November 2023 by Local Reviews
Mike and the team were great! They are open later than most shops for a Saturday. My car was towed to this location and they were able to put a new tire on the same day.Service: Tires
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November 2023 by Tampa Cliff
Had an issue with my SUV wandering. Requested an alignment. The technician, Tony, informed me that one of my tires has “radial pull”resulting in my complaint. He aligned the truck and there was a night and day difference. It’s refreshing to find a shop that can diagnose such an issue. Most happy with Tony and Firestone on Cortez Blvd.
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August 2023 by Damian Contini
I called Ronnie, I asked him if I could dropped my car off. He responded with a yes wasn’t even expecting to be ready the same day but his awesome team got it done not just one time but twice. Ty guysService: Battery
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August 2023 by Nick C
Came in asking to get my alignment checked. They fixed a balance issue with my tires that 3 other places missed and didn’t even try to charge me for the more expensive alignment since I didn’t actually need it. 3 other guys (including the ones that put on my new tires in the first place) told me it was an alignment issue. These guys diagnosed the issue and fixed it in one go. Earned a customerService: Tires
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August 2023 by Karen Duer
Derek was so very helpful and patient. Wonderful experience! First time there. New to area but will definitely go back.
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August 2023 by John f Zettler
They are very trustworthy and are honest, they do excellent work cannot thank them enoughServices: Transmission
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July 2023 by mike bowen
Don't waste your time stopping here. They never have time to do anything.
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June 2023 by Jake Thomaier
Excellent customer service and quality care for my needs. Both personnel I met were helpful, courteous, and I was well taken care of. Highly recommend.
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June 2023 by Robert Falk
Great customer service. I expect Jon will be a store manager in the near future.
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May 2023 by Howard Bogan
I went in a few days back to simply get a patch put on a tire. I waited for a fairly decent amount of time before being asked if I needed help. I explained the service I requested. The person at the counter advised they were too busy to perform the service and that I should make an appointment for another day. He further explained they only had two technicians working. Which caused the back up. I understand that businesses get busy and may be short staffed sometimes but customer service has seemed to have disappeared in this day and age. It’s a simple patch! A couple minutes to do! I’ll also add that the last time I used this business my new iPhone charging wire disappeared fromMy car- someone stole it. I realized it later in the evening after picking my vehicle up. Very disappointed with this business on all fronts.Service: Tires
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April 2023 by Mike S.
Took my car to get my front end aligned first time it wasn't right second time they still couldn't get it right decided to take it to a local shop 45 minutes later car came out driving like it was on rails do not take your car to fire stone in complete car care They are clueless, poorly trained mechanics, poorly trained management, find local mechanics to repair your vehicle
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April 2023 by James Vernold
Not sure about this one. Went in for turn signal and horn not working.. they fixed the turn signals but horn they said was another issue after they said it was the signal switch...$700 repair after military discount... Switch at parts stores ranged from $68 to $189.. they charged over $400 for part alone and it didn't fix the whole issue.... Rethinking my future options
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March 2023 by Corey Sewell (S-DOT)
Dude who took the order in the office area was pretty good and they were fast and so far the tires I purchased have been decent ... I already drove from NJ to FL and back with no issues (tire wise)