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October 2023 by Maria L
Customer service is excellent, good variety of pet foods dry/wet/raw , they also have raw meats great selections. Willie is knowledgeable and pleasant, he took the time to explain different dog foods pros/cons.
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October 2023 by Debbie Ervin
Have been a customer since they opened. Always received great service from the owner and his family.
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October 2023 by Monica 371
Excellent customer service! Had exactly what my pup needs at a very reasonable price. I will be referring all my Dog Training clients here 100%!
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September 2023 by Tia McAnally
I love that this place doesn't carry raw hide products. Immediately shows they've researched what healthy items to carry. I purchased some raw dog food from them and so far my dogs love it. This will be our new pet store moving forward.
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August 2023 by Ed Tincher
Excellent, fantastic employees, extremely helpful
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March 2023 by Jon Pucillo
Friendly and knowledgeable staff. Always a great stock of dry or raw food and healthy treats for my pup
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February 2023 by V. B.
If you want to bring in the new year with better health for your pet, stop in to Happy Tails. We used to feed our dog Purina Pro Plan sensitive skin formula a long time ago. After many months of waiting and hoping for it to clear, as a last resort ( having tried all other kibbles and cans) we switched to Stella and Chewy’s Duck Duck Goose Frozen Raw Patties for both of our dogs and haven’t looked back. Our dogs skin is no longer inflamed, both of them have lost weight. Happy Tails pet supply is one of the very few independently owned retailers in the Brooksville/ Spring Hill area to supply Stella and Chewys frozen products.
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February 2023 by melody Glow
Made in US products except for those containing kangaroo. Abit pricey but there is something for all budgets. Very knowledgeable staff on nutritional solutions for various issues.
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November 2022 by mojo koko
I don't know where to begin my review because this store is great, not only for the wide selection of food and products they carry, but because of the staff ..... they are truly exceptional human beings. The only time you're a stranger is when you're outside the door because as soon as you're through, you become part of an extended animal foodie family many of us newbies dream about.I actually encountered this establishment about a year ago when I had moved to the area and had physically lost one of my dogs. I was excited because of the raw options they offered for my Doberman but more importantly they quickly offered to take my poster for my lost pup. That was it. I found my pupper BUT I lost the store because I never wrote down the name or address!!Luckily I found them again and I couldn't believe it. This store is fantastic - there are so many different selections of food (kibble, freeze dried, raw), treats, products, toys, etc, etc, etc so much! Unfortunately they were not carrying the kibble we are currently feeding - not a problem- I was lucky enough to be visiting on an order day and my bag was ordered that day and I picked it up the next. It's that easy and every staff member wants to be so helpful. On pick up, there was some confusion on the protein that was actually in stock from the warehouse BUT i waited for a couple minutes and a phone call was made and the situation was rectified immediately. In that time, I met two more regulars who told me how much they loved Happy Tails and they had been coming there for years. One even said he came from Wesley Chapel bc he loved the service, the store and the fellow customers. I believe that says a lot in itself.I bought several products including some enzymatic carpet spray that staff suggested and it worked amazing. Another product I bought to hopefully prevent some wood chewing (knock on THAT WOOD that hasn't been chewed) bc it's working. I also bought some random dog chews and asked for suggestions for a "power chewer" bc our subscription box toys aren't cutting it for our current foster. Staff made a wonderful suggestion for a water buffalo horn AND our beautiful foster loves it too! Thank you!Happy Tails is really a wonderful small business that i'm proud to support. They are most interested in all of us having healthy, best fed pets. They also understand the value of adding small additions to your pet's current diet to make it healthier even if you can't afford to feed what you may feel is best for your pet. You can learn SO MUCH here about feeding. They'll work with you and offer suggestions for trying new things and ways to add more of what works for each member of your pet family. While the major focus is dogs and cats, I've seen 2 different bunny families come in and HapTails has offered to order what the families fed at home. The brand that I order for home, save 5% for auto ship and have delivered for free is actually a couple dollars cheaper at HapTails .... So there is no price inflation. I cancelled my auto ship today and my brand was excited I was shopping locally. I am too because this animal foodie is in love!! Our pack says Thanks Happy Tails!PS - they will carry your kibble or any order out to your car too. I'll honk to that.
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November 2022 by trenton spivey
Im a regular of nearly 2 years now. This place is Very clean, and well organized. All of the staff members are extraordinarily knowledgeable. NON of the food they carry contains soy. Wondefful environment great prices my favorite cat and dog food store ever. I really just cant say enough good things.
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November 2022 by Bekah Chess
AMAZING place to support locally! Very friendly and helpful staff
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October 2022 by Mojo K.
I don't know where to begin my review because this store is great, not only for the wide selection of food and products they carry, but because of the staff ..... they are truly exceptional human beings. The only time you're a stranger is when you're outside the door because as soon as you're through, you become part of an extended animal foodie family many of us newbies dream about. I actually encountered this establishment about a year ago when I had moved to the area and had lost one of my dogs. I was excited because of the raw options they offered for my Doberman but more importantly they quickly offered to take my poster for my lost pup. That was it. I found my pupper BUT I lost the store because I never wrote down the name or address!! Luckily I found them again about a year later and I couldn't believe it. This store is fantastic - there are so many different selections of food (kibble, freeze dried, raw), treats, products, toys, etc, etc, etc so much! Bummer they didn't have the kibble we are currently feeding - not a problem- I was lucky enough to be visiting on an order day and my bag was ordered that day and I picked it up the next. It's that easy and every staff member wants to be so helpful. On pick up, there was some confusion on the protein that was actually in stock from the warehouse BUT i waited for a couple minutes and a phone call was made and the situation was rectified immediately. In that time, I met two more regulars who told me how much they loved Happy Tails and they had been coming there for years. One even said he came from Wesley Chapel bc he loved the service, the store and the fellow customers. I believe that says a lot in itself. I bought several products including some enzymatic carpet spray that staff suggested and it worked amazing. Another product I bought to hopefully prevent some wood chewing (knock on THAT WOOD that hasn't been chewed) bc it's working. I also bought some random chews and asked for suggestions for a "power chewer" bc our subscription box toys aren't cutting it for our current foster. Staff made a wonderful suggestion for a water buffalo horn AND our beautiful foster loves it too! Thank you! Happy Tails is really a wonderful small business that i'm proud to support. They are most interested in all of us having healthy, best fed pets. They also understand the value of adding small additions to your pet's current diet to make it healthier even if you can't afford to feed what you may feel is best for your pet. You can learn SO MUCH here about feeding. They'll work with you and offer suggestions for trying new things and ways to add more of what works for each member of your pet family. While the major focus is dogs and cats, I've seen 2 different bunny families come in and HapTails has offered to order what the families fed at home. The brand that I order for home, save 5% for auto ship and have delivered for free is actually a couple dollars cheaper at HapTails .... So there is no price inflation. I cancelled my auto ship today and my brand was excited I was shopping locally. I am too because this animal foodie is in love!! Our pack says Thanks Happy Tails! PS - they will carry your kibble or any order out to your car too. I'll honk to that.
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September 2022 by R.L. Maher
Very knowledgeable young man that works there. Seems to really enjoy his job.
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August 2022 by Thomas Carroll
? probably the BEST pet food store I've ever gone too, people are just amazing and loaded with info ... You can go wrong ... Stop in , you won't be disappointed ?
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July 2022 by Stormy Kick
They have the best brands, and are always cheaper than PetCo. It's a small store, but they have a shelf of toys, shelf of treats, cat litter, leashes, bones... a little bit of everything! The owner and his family that help out with the store are the friendliest people and will give you top-notch customer service every time. They've also offered to order certain treats for me if they don't have them stocked.
