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“I recently purchased a phone from this location. Irving was the manager that helped me with my phone. He is nice and knowledgeable and professional. This is the best experience I’ve had phone shopping. Thank you!”
“Purchased a phone a couple weeks ago and needed help geeting into my account. I unfortunately destroyed my Galaxy 22 and purchased the 25. Tim worked with me to get all my accounts restored . Tim is a asset to T Mobile . My husband also purchased a ipad and Tim also set his account up . We will continue to do business with this location with the genuine customer service. Thank you Tim . Much appreciated.”
“Let’s go. My phone was stuck in a voicemail receiving mode from my sister. Couldn’t make or receive calls or texts. Couldn’t even turn it off. Ugh. Dreading long lines and who knows what hard sell we were facing, we walked into the Verizon store. First impression *wow looks great in here* since our last visit 2 years ago. Then we were greeted by the friendliest most helpful “phone guy” Mark. His magical “soft” reset sleight of hand maneuvers work! and he gives me great advice on settings and how to open up much needed storage space. Good. As. New. Installs new screen saver on my husbands phone like he was performing delicate surgery. Perfection. Mark. Remember that name. Good job Verizon.”
“Honestly not sure why this specific location has such low ratings. My family has been with Verizon for a 10+ years, and this was my first time going into this store specifically. We were greeted immediately at the front door, and checked in. We were greeted by Josh, who was extremely knowledgeable and the best help I've had hands down. He worked every corner for me and my girlfriend, to get me setup with a brand new phone for free, and turned tables with the store manager to get us a free iPad with the new and upcoming deals. Josh and Danielle were of great service.”
“10+ Very well knowledge of their products. I was into the store today. The problem I had was with the Customer Service #. They didn't give me all the info on rebates. But this store was excellent ? ? Thank You all + Manager. I'm very happy with this store . Great job.”
“Positive experience! Eric and Fiona were Great! Very patient the whole time we were in office and had no problem answering our million questions. Happy I made the switch from Verizon.”
“I went to the spectrum store located in Brooksville after work so it was late. I had a wonderful experience with the employee named Mike. Even though the store was going to be closing soon, you would not have known that with his careful explanation and showing me step-by-step, how to transfer data. He is a professional , helpful young man, and he provided me with superior customer service!”
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“Transferring services has never been this easy for me. Isa handled everything and made the transition seemless and stress free. Will come back to this store for future purchases”