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December 2023 by C Michaels
NEEDS BETTER MANAGEMENT! LESS SNARKY STAFF! O reponse from mgr. Shoving donuts in mouth at front. Hire mature people. 3 people are desk all eating at once.12/1/2023. Seems like the manager is acceptable to the eating,both girls same time. Finger food. Where is corp on stopping this? Chewing and talking.Also need to stop putting 2 newbies on shift. It effects the members. One girl didn't know hydro were suppose to get heated when member said something. Some if the staff are not multi taskers. Or they just don't care about PAYING MEMBERS. But it comes down to the Management.3 stars stretching it. I just joined this week,and the place is nice. The staff is like a bunch barnyard animals eating at front desk. And as a judge free environment, there is a LOT snickering about members and other staff. Seems some of them have way too.much time on their hands. Our fees pay for this. Mgr just save your time,I am not using my real name. Not that stupid to be retaliated by your staff.
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December 2023 by Brittany Johnson
I'm new to this location (Brooksville, FL) and feel this is the best site I've been to! Real appreciative to the staff!
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November 2023 by Nick Tarquinio
Staff is friendly. Facility is clean. Equipment is good.One problem is that most of the treadmill earphones don't work or the volumes are off.
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October 2023 by Brittany C
Lots of machine options, few down, AC is up, clean and smells Ok for a gym. Great gym and runs circles around the Spring Hill location.
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September 2023 by Scottie
Didn't spend enough time at this gym to be able to hold an opinion. I hope someone else can help you decide if this is the right gym for you or not.If you're considering signing up for planet fitness I highly suggest getting the black card since they have thousands of cousin gyms across the United States and beyond!
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August 2023 by garry deronda
The employees are very respectful and helpful. They do a great job keeping the gym in food shape.
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August 2023 by Joseph Kelly
Nice atmosphere, lots of great equipment to use. I'm an extra on my nephews membership so limited to just the gym which is fine, works good for me, but they do have other areas, tanning etc.
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August 2023 by Madelyn Mathers
Very friendly and helpful staff, nice massage chairs, fantastic women's showers with changing area attached so you don't have to cross the room to change.
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July 2023 by Larry B.
Amazing clean fun place to work out anytime 24 hours 7 days a week. I tried the $10 24 hours to work out and as i did my session i fell in love and immediately joined for a year. Thank you " Skye " very professional, helpful.High recommend please don't join. " I want this place all to myself " Joking-lol.
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June 2023 by Keith Walker
I have been a member for two years. I like the staff - friendly and professional.Equipment is poorly maintained. The number of pieces of equipment that is out of order regularly exceeds the amount of any gym of which I have ever been a member. Two of the four stair climbers have been out of order for over SIX months. At least half of the arc trainers will not go up to level 20 and on one of the two working climbers (third one over) the arrow button to increase the step speed hasn't worked for over a year (both of these have been mentioned to staff). Half of the cable machines are currently broken.I like the convenience of this gym, but my expectations are high for what I am paying (Black Card member) and would certainly like to see a bump-up in the maintenance of equipment.
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June 2023 by Steven Retalic
Do not tell me to talk to the manager he is part of the problem. The staff has admitted he is ignoring the constant complaining of broken equipment. According to the cleaning lady he gave her permission to pull the stunt she pulled. Other members need to review their bank statements that are tied to PF. On 6/23/2023 I caught the night staff charging drinks to my bank card that is on file. I called the location and the staff member kept asking me if I just didn't remember buying drinks and was I sure I didn't buy the drink. I told the staff member to look at the security camera footage. I wasn't anywhere near the counter at the time of purchase and I bring my own water jug. The staff member had the manager call me. The manager did refund the amount and admitted the staff used my card with out my knowledge sighting a mistake. I understand a card needs to be on file for monthly membership billing however, when I started expressing how is it that things can be charged to my card or any member's card with out even being present possible and why can they do this. He got rude and argumentative which is how he gets when you complain that the equipment isn't being fixed. I arrived at the location on 6/24/2023 to do my regular workout at my regular time. The staff member who charged drinks to my account was there. I asked the staff member if the manager spoke to her. She replied yes. I told her that if it was me the entire staff would be fired for unauthorized charges to my bank card. I walked away and went about my business. A few minutes later the cleaning lady starts using a dust buster around the exercise bikes next to me. She walks away then walks back and starts yelling at me, giving me a hard time because I let the staff know I wasn't happy they used my bank card the way they did. I asked her would you like me to leave? She just got nastier. I went to the counter and told both the check in staff member and the cleaning lady to immediately close my account. The cleaning lady (the one with several face piercings not judging just identifying) would not stop. I told her multiple times to stop and walk away. She refused and stated she was 32 years old and didn't have to. Her friend at the front counter told her to stop. I walked out went to the Spring Hill location and asked the staff member there if he could close my account. Since both locations are now corporate owned he could and he was able to close my account. Maybe other members need to start looking at there bank statements. Due to the reactions of the manager and staff leads me to believe this isn't an isolated incident. I am not making accusations however concerns have been raised enough to cancel my membership and go elsewhere.
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June 2023 by thuy truong
This location is a smaller facility so when it's busy you have to wait for machines etc. In addition the climber machine is always temporarily out of service. Currently they are all of of service and has been for weeks now. They don't have that many climber machines so you have to wait often. This location also is slow on fixing things as there was NO hot water for a long time. If you want a higher end gym i wouldn't go here. The staff is nice though.
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June 2023 by Lacey Free
They tell you that you get to join for $1 then after paying that they take your monthly membership fee..in my case about $25, then 2 weeks later charged me $57. Today I get told to stop slamming weights....I was on the leg lifting machine and when you put your legs down it slams..unless you do it really slow or you're huge. For real...I wasn't purposely slamming the built in weights on a machine ..I was in the 60 minute workout which BTW I do bc I have a schedule to keep and people go out of order and use a machine for a long time and throws everyone else off but no one says anything about that. I should've read the reviews before I joined.
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May 2023 by Chad K.
I've been to quite a few planet fitness this one by far has the best male shower set up. Should be like this at all planet fitness. They have a little spot for your gym bag and a place to hang your towel with nice glass doors into the shower with a lot of space to put your shampoo and soap. Probably could even put a small speaker up in there without worrying about it falling off. They have plenty of hot water (I take a long shower) I went there in the morning and late afternoon. Both times The staff was very nice and helpful. I definitely recommend this spot for any travelers or people that live in the area.
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April 2023 by Howard Bogan
Meh! I’ve visited a few a times. Seems small compared to other gyms and Planet Fitness locations I’ve visited. Usually very clean and organized. The staff is helpful and friendly. Its just a mediocre location. Nothing spectacular but a decent place to workout to say the least.
