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January 2024 by Ann Wright
This store has amazing customer service.. The staff is really knowledgeable about their products.
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January 2024 by Scott
This was a very cool store. It’s a small version of tractor supply company. But they have a ton of things for smaller animals like dogs, cats, fish, and other pets. They also have a lot of stuff for horses. The staff seems very very knowledgeable about what they have and the prices were excellent. This is a place that we will definitely come
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December 2023 by Sheila Ranger
My first visit there and I will definitely go back. I was not looking for anything in particular just browsing. Good prices. Nice people.
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December 2023 by Countrybrew
Friendly staff! Prompt service! They carry just about everything I need for my little farm.
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December 2023 by Carol T
Super helpful staff. Nice to have the small town feel ?
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December 2023 by ivy l.
We love this feed store. They are helpful and have the answers we need when we don't know what we are doing. They hay is priced the same as everywhere else and they are friendly and fast. Thanks Ranch Hand!
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October 2023 by Michelle Leidecker
Great hometown store for all your farming needs! I love the goat milk! Gabriel is an excellent employee with great customer service. Quality vegetable plants Can’t wait to get my hands on the new plant delivery.
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October 2023 by Tara Bean
Nice people very friendly good prices
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September 2023 by Ally Reilly
We were able to get the propane we needed! I have shopped here for rabbit n dog products since I moved here in 1992.
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September 2023 by Mrs 777
Very friendly and helpful staff-!!! Will be coming for chicken feed. Bought some baby chicks here..!
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August 2023 by Missina Burcaw
Great selection but they don't always have what i need in stock. However they can always order it for me.
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August 2023 by Mini
The customer service is here is repugnant. The women that work here are distasteful, offensive and overall off putting.This store is one of the very few that ended up being a complete disappointment.After coming here weekly for a whole year and a half, not one time did anyone show me any respect or appreciation for my business. I couldn’t even get a smile, hello, welcome in or even a thank you. I’d walk in, the staff would see me, recognize me and just eyeball me as I walk past them. How very odd is that! That is outrageously poor quality service!I don’t expect superior service from any place but when someone is in so often and no one wants to acknowledge them as a frequent customer, I have to question if they even have company meetings and if so, is customer service even a topic? Ever?I have to assume the people that work here make very little income. Maybe the business is failing overall. Or possibly, everyone that works here was born and raised in Brooksville and has no concept of what it means to welcoming, approachable, friendly or have any motivation to do better.Either way, I now get my feed from Stampede. They are very friendly and knowledgeable.Haven’t had to come back to this flawed reseller for 6 months now!I’d offer that they could be better however that’s likely unachievable.
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July 2023 by Dave S.
A bunch of young ladies who work there have absolutely no personalities, no concept of customer service, common sense or common courtesy, nobody taught them to say thank you after you spend hundreds of dollars in their store. When I asked this young lady today about when they would be getting the parrot food in, her response was, " I donno, if it's not on the shelf we don't got it". (Superior Grammar) An older woman who I assume is the manager has been promising me for the better part of 2 months that my particular brand of parrot food is coming next week, next week, next week and next week and it never shows up. I give them my phone number to have them call me when it does show up or if they can't get it they don't even call! They are not even able to keep my dog food in stock I have four Great Danes and I buy 5 bags worth of dog food and bird food in this place a month and I'm lucky to see one or maybe two bags of dog food on the shelf most times there's nothing but yet CT farm seems to have it all the time. Customer service and common courtesy is surly dead in this country and you're looking at the leader of the pack in Ranch Hand feed.Ranch Hand owner, say goodbye to $4-500.00 a month in sales, I'll pay the extra to go where my business is appreciated and where they say THANK YOU
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June 2023 by Maureen Newbegin
Always have what I need. The people there are very friendly.
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June 2023 by ben franzoso
Great selection of goods and materials, friendly service but..... really overpriced. Substantial mark ups on all of their products. Disappointing because you are so close.
