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February 2024 by Benji P
My favorite store bin has been going there for the past 3 years. It's always good
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February 2024 by Gerri Vette
Very helpful with getting a new phone
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February 2024 by Charlie Bass
Very nice and helpful staff they will go out of their way to help you outWe are very happy with the services they provide
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January 2024 by Laurie Sierra
Excellent service! Jason was amazing, he was patient, very friendly, he went above and beyond to help me get what I wanted. I went out of there satisfied. Definitely recommend this place!
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October 2023 by Caleb Rambis
Eric is always friendly and helpful and goes above and beyond for the best customer experience! Will not hesitate to continue to bring my business here!
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September 2023 by Ron Sieber
I had several issues to resolve and Eric & Brandon were both very helpful! Eric went above and beyond when I brought a new issue to him… instead of just saying “I don’t know,” he researched it really quickly and resolved my issue!Please go to this store if you need to buy something, and ask for Eric!
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July 2023 by Michelle Banaciski
Cole is the best! He helped us with everything and took the time to transfer all of our pictures and data that we thought we lost. Thank you so much cole!
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July 2023 by joanne evans
Oh the guys in T mobile are great they know their stuff and are very good. The only reason I went to this one is because the one on s.r. 50. I bought a new phone and they were great to. But I was embarrassed to go and ask them something else about my phone. But both of these stores they ALL know their stuff. Thank goid ess. Can't say enough good things about them
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May 2023 by joselyn nieves
I walked into this store seeking options to upgrade not only 3 phones but our plan too. Cole, the store manager, was amazing!!! He heard my needs and gave me a detailed explanation of my options. I walked away a happy customer and look forward to doing business there in the near future. Don’t think twice, go see Cole and his team!
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March 2023 by Frank B.
Went in today to sign up for a new service. There were two service reps on duty each helping a customer. I was the only other person in the store.I stood there for 15 minutes, and neither rep ever acknowledged my presence. I finally gave up, and took my business to Spectrum.
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March 2023 by Aimee Heintzelman
This T Mobile store was fantastic! The employees were extremely helpful and knowledgeable. Great customer service!
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February 2023 by Lori Smith
This has been the best experience I've ever had purchasing a cell phone. Nichole was very informative and so polite! This will be the only Team Mobile we will be going to!
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February 2023 by Angel Pomales
I had been trying to upgrade to a new iphone and I kept getting the run-around from Sprint and T-mobile. One day I decided to try again and dropped in the T-mobile store. Nicole took her time asking me questions and researching the reason why I couldn't upgrade to a new phone. Nicole found the reason and made things happen. Nicole is a motivated employee and T-mobile should be proud to have her as an employee. Nicole delivers first class costumer service.
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December 2022 by Haydee Siegel
It’s been a nightmare! They gave me an internet to tryout with a wrong information (address and phone number). When I tried to return at the office because it never worked in my house (very poor reception) they said I have to do it through a phone call and get first and authorization. Story short I had to leave town so dealing with them over the phone and not having the equipment with me was not helpful since I was not in their system. When I finally had the model number and talk to someone and return the equipment shortly after. They credit my account but later they put it back so now I am in collections. All of this because someone from this store 3194 Ariel way. Brooksville. Fl, 34604 made a huge mistake inputting my information and trashing my credit. I’ve being a Sprint account holder for many years and they had my detail info in their system plus my DL.I am still struggling with the collection agency!?
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October 2022 by Shelley Robinson
The gentleman that help me was very knowledgeable about what I need to know will go there evetytime I need help.