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April 2024 by Amin Nathani
I’ve been renting with Extra Space Storage for the last 2 years. It’s a very well maintained facility with the most professional service. It’s been very pleasant working with Tony. He’s been very helpful, courteous and very supportive. Thank you
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April 2024 by Ashley Sorrentino
Amy was very wonderful, she was very helpful and patient throughout the process of getting a storage unit. She explained everything in detail and got me the best rate. I will definitely be recommending this place to everyone!
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April 2024 by Jasmin Sorrentino
Excellent service and the place is very clean! Amy was very helpful and provided excellent service! Highly recommend.
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April 2024 by Barbie
I visited this facility prior to renting. I found the facility manager to be professional and informative. Units were sparkling clean and impressive. Highly recommend!!
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April 2024 by G L
Poor management.Pic worth a thousand words door leaks the ac. Needs repair. Door stop broken ans is safety issue of cutting someone. Dirt build up shows half way job cleaning. NASTY.Don't forget the rats. There was NO preventitive maintenance. Place is EMPTYING out. I can't believe the DIstrict manager allows such poor care.
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April 2024 by c mulligan
RUN. EMPTYING OUT FOR REASONS.
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April 2024 by Caren Kern
4/8/24RATS AND EXCUSES! People leaving fast as RATS get in.Poor mgmt. Bf door to ac climate control has gap and door stop is broken waiting to cut someone. Same icky stiff still on ground 10 days later. You can see the dirt where proper mopping is not done.Obviously noone is working. Rent almost doubled no notice. Ac is being cut back.4/4/2024 DEAD ROACHES LEFT IN BLDG WALKWAYS. ADD THAT TO THE LACK. CLEANING my bf storage .was facility doesn't sweep since Steve left.**would just like to say I have photographs of stuff that have been sitting on the property for a week including something that looks like a used condom. Maybe the upper management needs to start looking at the videos because your staff is not going around and cleaning and getting debris like moss and stuff off the property they are leaving it for it to become a slip and fall problem. It's also just disgusting ever since Steve left.Nobody wants to take the initiative to go out and keep the property looking nice anymore. It's let's sit in the office all day. I've kept the photographs so if anybody wants the evidence I'll be more than happy to show them.
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April 2024 by Justin Wilson
amy is the best! she always takes care of me when i have a question & has been very helpful the entire process! i love renting at extra space these are the best storage units in brooksville!
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April 2024 by Me M
4/5/24 I would like to add that this place uses old time method mopping with bleach which is unhealthy instead modern day substitutes. Seems to be they are cutting corners. Cut corners on their payroll. 32 hours is full time in Fl and you don't need 2 people in a small place overlapping. Mgr blames finance owners fir pinching pennies. NOT UP TO EXTRA SPACE STANDARDS.Dm not watching what is going on.RATS! DIDNT TAKE PREVENTATIVE STEPS. AMY is very condescending dont let her fool you. Staff has turned nasty. Company is not Corp ,being cheap on upkeep.mgr amy stated fiance company owners pinching pennies. NEVER seen ECOLAB until this week when they have rats .
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March 2024 by Garry Flood
My experience with the unit and staff has been great but I'm not happy with the rate hike I just got
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March 2024 by dkirk0411
When I made my initial visit to check the space the lady was very nice. They are nice people and clean facility but unfortunately i had to leave because they double my bill after less than 6 months. Iver $200 is a ridiculous amoint for a 10x15 space.
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March 2024 by Michael Longoria
Great service. Took care of my needs over the phone.
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March 2024 by sam ammons
great services and great people i would recomend them definitly
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February 2024 by Keyunna Brown
Steve was very great and helpful and so full of personality ?
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February 2024 by Deborah Greene
Steve was great! Very informative, professional and thorough. Looking forward to utilizing the services they are providing for my rental unit needs.
