“I just got my 2021 Venza back. Fantastic job! This a rare or almost impossible business to find in 2026. One that under promises and over delivers.
1st: they said it would take 2 weeks to get me in, got in 1 week. 2nd: promised to be maybe finish on a Friday or Monday, done on Thursday.
3rd: The work came in under estimate and they gave me back the difference. This is rarest of all.
4th: They have a free shuttle to take you home and pick you up during the week. Just have to make arrangements for it.
5th: They washed the car and cleaned the interior. Unexpected.
Special shout out to Chris Mooney for the estimating and follow through, Darin the shuttle driver and dang it, I can't remember the names of the office managers who sit out front. All of them provided great customer service.”
“While annoying how often I've needed to call Sam's, they have always provided excellence in service and gone beyond to be sure I was safe waiting for my ride home.”
“Amazing Service!!! Kevin was able to arrive promptly and help us with everything we needed. He was great at locating us on the side of the road. He was extremely friendly and quick at getting us loaded up. Amazing at communicating with us and quite honestly the best experience we’ve ever had. I would highly recommend this company for any towing needs!!!”