Ulta Beauty

Most Recent Comments

• October 2025 by U Uiterwyk
  Great selections
• September 2025 by Bonnie Meyer
  Mackenzie was amazing! She really took her time with me and made sure I found exactly what I needed. She was knowledgeable about the products and gave me great recommendations. On top of that, she was so helpful and kind throughout the whole experience.
• August 2025 by Elizabeth Jordan
  Madison at the register was a delight! It is wonderful to see a warm smiling face, with a bubbly personality!!
• August 2025 by Mary Skrivan
  The staff is always helpful and they carry a lot of wonderful products
• August 2025 by Adrienne O'Harra
  Actually, I had to cancel my appointment, but Amber called me to reschedule. I really appreciated that.
• August 2025 by Robin C
  I live in St Pete...just happened to be in the area...stopped in, what a totally different experience!! Madison is pure joy, great customer service and so refreshing! I encountered another staff member who helped me find Jimmy Choo fragrances- helpful and friendly.
  
  I told management what a star Madison is...I hope she's appreciated and recognized.
  
  Shine bright like a diamond, Madison! 🫶🏽
  
  Tyrone store in St Pete is major unfriendly...never been greeted, acknowledged etc!
• August 2025 by Jane Harrold
  we had a person training on the register, use three Visa gift cards- then before the end of the sale I was told they can't use more than two gift cards and gave me back my card and said it would be credited back onto my card - which is wasn't. I went back to the store but was only give corporates number. Called corporate which they told me they couldn't help me, couldn't help me without the receipt - even thought they could see I spent money. Thanks Ulta for no help.
• August 2025 by Pat Girdwood
  I had a great experience while shopping at the store. The sales associate, Madison, was very helpful. She assisted me in picking out a new makeup that I actually love. Thank you again Madison you made my shopping experience better.
• July 2025 by Colleen Sharon
  Kinda difficult to find someone to help you. Once I did she was very helpful.
• July 2025 by Tiffany Felkins-Dohm
  I absolutely hate going to Ulta when I’m not wearing makeup. Usually it’s just bad looks and judgement from the employees and then one time I got a full “makeover” from an employee that I didn’t ask for who used all the tester products on my face and sold me a foundation that didn’t match my skin tone. But that’s not why I’m here today writing a review. Yesterday I came in to grab a few things. Some of them being a set of shampoo and conditioner that I wanted to try that I saw online. I checked the back section with the other shampoos and then the little rows of assorted products but still couldn’t find it. I saw someone who was very obviously an employee stocking something by the nail polish section (had the uniform on and was restocking something out of a cardboard box) I have social anxiety and asked her if she worked there anyways despite how obvious it was. She gave me a weird look said “no I don’t work here” and walked away. Maybe it was my fault for double checking but it was super rude and I later saw her go up to the front behind the counter and walked back with another cardboard box of things needing to be reshelfed. Those two experiences made me even more anxious about coming in store. At this point I’d rather pay extra for shipping than coming in store if this is how things are gonna be. And I literally live 3 mins away from the store.
• May 2025 by alex
  Jade at this Ulta Beauty is amazing! She does my lashes perfectly every time — they look full, natural, and last really well. She’s so sweet, easy to talk to, and really makes you feel comfortable. I always leave feeling great. Highly recommend her!
• May 2025 by Olivia Ussery
  Theresa is wonderful! She is a delight to talk to and gave me a beautiful haircut and blow out! I recommend her 10 out of 10 she is great at what she does.
• May 2025 by Alicia Mookdasanit
  I’ve been a regular Ulta Beauty customer and have never experienced issues until recently. During my last few visits, I noticed a consistent lack of attentiveness and professionalism from the front staff. Despite the area being fully staffed, I’ve had to wait several minutes before anyone acknowledged my presence—often not until a line forms. Additionally, I’m never asked if I’d like to provide my rewards number or if I’m interested in a credit card, which I know is typically part of their standard checkout process. It’s disappointing to see a decline in customer service at a store I’ve previously enjoyed visiting.
• May 2025 by Beth Ward
  I went to the store yesterday to purchase some products in the cashier Chelsea when I went in around 2:00 p.m. is very non approachable and not friendly at all at checkout.
• May 2025 by Victoria Austin
  Thank you Mia!!! I was so lost and you found me just what I needed and more. I left feeling seen, beautiful and like I was with a friend the whole time!