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March 2024 by Alicia Thompson
This is the absolute worst Walgreens that I have tried to fill a prescription at yet! There’s one woman there (I wish I got her name) that’s incredibly incompetent, rude, and likes to yell at customers. This issue has happened numerous times to one of my family members while I was in the phone with him, and I made it very clear that it better not happen again, and was told they will deal with her, yet nothing has changed. Every time I call I have an issue with her. Needless to say I’m going to find another pharmacy for my family member due to this woman’s attitude and lack of comprehension. Not to mention that I called Wednesday to have a prescription filled, went Friday and picked it up only to find out they filled the wrong one. So I call to have this fixed and now they do not have it! This also happens on a monthly basis. Take my advice and go to another pharmacy.
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March 2024 by Jerry Strickland
Tried to call refill in advance of refill date. I still had to wait 5-7 days after refill date. Went through withdrawal pains each month. Very poor service. Don’t call the pharmacy you are wasting your time!
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February 2024 by Crystal Gamble
For as busy as this pharmacy is, the employees do a great job! Keep up the great work!
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December 2023 by Kat Fieler
If I could give them 10 stars, I would. The staff are pleasant, knowledgeable, and customer focused. Best pharmacy staff in town.
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October 2023 by NV Rivera
10/05/23 I don’t know if the Brooksville pharmacy reads these reviews, but I just wanted to let you know that an old woman that is complaining about the professionalism of the pharmacist is 100% in the wrong. I’ve been sitting in a waiting room listening to this woman make phone calls inquiring about her prescription. She’s had all the calls on speaker phone. The pharmacist she was talking to was very patient and professional while this older woman berated her and wouldn’t listen to any of her answers. She then hung up and called the store manager to complain about the pharmacist.
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October 2023 by Ethan Turner
Slow service, totally ignored,watched 2 people in drive thru leave with no service. Observed people inside walking away. Would give 0 stars if it was an option. Spent 45 minutes in line waiting so far.
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August 2023 by Irma Vazquez
Please don’t use Walgreens application, they will steal your money. Today 8/27/2023 my daughter just bought online a medication called Emuaid for $31.99 which they only sell online. Walgreens store # 6540 located in 13053 Cortez Blvd, Brooksville ,fl took the money from her bank account /transaction was completed, no confirmation was sent to her and when she called and went to the pharmacy for answers with her bank transaction statement for proof .the manager just said there nothing in the system. The dint reimburse the money . In other words they wash their hands and my daughter end up paying twice for her medicine. They are simply shameless! I hope to get a response and management get trained.
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August 2023 by Holli Worthington
The pharmacy has poor communication and customer service.
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March 2023 by Meltin Metal Anthony
Girl in pharmacy is very lazy. Wouldn’t transfer my prescription
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February 2023 by Matt Cooper
I picked up a prescription at the drive-thru and it was quick and easy and the pharmacist was very pleasant.
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January 2023 by Aaron Bertoniere
One of the best Walgreens I've had the pleasure of going to.
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November 2022 by toni bennett
Diana is always so helpful every time I come in. She even took the time to call me to let me know one of my prescriptions was going to be put back did I still want to pick it up. Thank you so much Diana because without your call I would have forgotten to pick it up. Thank you Walgreens for having her on your team.
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October 2022 by Leschele Labdar
I had a horrible experience at the store #06540 on Cortez Blvd. the worst management I seen yet in a store and the pharmacy was equally as bad. I definitely will be using CVS going forward for my pharmacy needs. Customer service has went right out the window with this store! Nasty people! The Manager and the Pharmacist had the nastiest attitude. No wonder the staff is nasty with zero customer service. This store the poorest customer service I have seen to date. They processed my COVID test incorrectly after she read it off the paper to my face and then told me to go to another Walgreens! Worthless people! Walgreens really needs to provide their staff with more Customer Service training
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October 2022 by Doug Tatum (Scarme44)
Worst pharmacist in all of Walgreens stores that I’ve visited he was rude and helpful when my doctor asked him to call refused then he was too busy which meant I went on vacation without the medication I need it. Thanks Walgreens keep up the good work
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September 2022 by Doug Tatum
Worst pharmacist in all of Walgreens stores that I’ve visited he was rude and helpful when my doctor asked him to call refused then he was too busy which meant I went on vacation without the medication I need it. Thanks Walgreens keep up the good work