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March 2024 by Nancy C.
Great service. I took a stack of kids books up to the register & she gave them to me. They like to help teachers. I said they were for the kindergartners section of a small school library.
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January 2024 by Tru Dawta E.
You will be overcharged especially on a sale day. Most of the items have no price so you will be charged based on the cashier's discrepancy. Pants and sweaters cost $5 on any other day but the cashier will charge $10 on the day of the sale. Random glassware was 50¢ day before same glassware $1.99 day of the sale. I was charged twice for the same set of cloths so with the discount the total was the regular price. I was in a hurry to my next destination so I didn't check my receipt before leaving. As customers we tend to trust the cashier's. This is not the case. This thrift shop have no integrity. **2 stars because a polite employee from the back that looked as confused as I did with the prices tried to remedy the difference. Conclusion:: Check your receipt before leaving this location. Customers are being bamboozled.
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September 2023 by Silvia R.
So many cool things in here! Everything is pretty organized and clean. The prices are good also.
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June 2023 by Angel R.
asking for help isn't something i'm good at. but recently i have found myself in a position to do just that, ask for help. nothing big, just a few things like clothing for the kids and perhaps a night stand or small dresser to put in the kids room seeing as how we just spent all of our money getting in a new place after being homeless for just about three years. my pride would never allow me to ask for anything free. we just couldn't afford anything new. so when i was told about Hospice thrift and gift store in downtown Ukiah i thought great maybe we could find something there and hopefully it would be in our budget being as how hospice of ukiah was there to help our community and people such as us who have found themselves victim of the high cost of living, as it turns out i was wrong. the prices on used furniture was almost that of a department store and we were completely shut down on making any sort of deals. And we weren't even given a chance to explain our situation. we were treated like scam artists trying to get something for free and that wasn't the case. we were told they could offer an outfit for the kids but couldn't extend the courtesy to me or my wife. i suppose we should have been grateful for that because the kids come first, of course. but somehow after being there iwe just felt worse then when we walked in. needless to say we left there disappointed and empty handed. fortunately we were told of other places here in ukiah and eventually we found other places, and other people willing to help. and they helped everyone in our family not just the kids. thankfully hospice thrift and gift isn't the only place to turn to. i wanted to share this story because i think its important to remind anyone, everyone out there that the world is hard enough, helping others should always be easy
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June 2023 by Kristin G.
I have found my favorite thrift store in Ukiah! The staff is always ready to help with any thing you need or answer questions. Angel who was working at the front counter the day I was there went out of her way to help me find what I was looking for. This store definitely has some treasures to be found...as well as clothes and household goods. Every Tuesday is 25% off for those who have extended knowledge (over 50 or 55?) not sure of the age. Well worth your time to stop in and thrift!
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February 2023 by Stefanie T.
Very nice staff. Lots of selection. A little pricier than I think it should be. Some of the items were being sold for their original new price when it was obviously old and used.
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September 2022 by angeline r.
I been here several times and the ladies are always sweet and very helpful. This time I was shopping when I got up to the register the lady helping me out started to look at all 5 jeans I was going to buy . She said 2 of the jeans I had were a different price . Mind you jeans are advertised as being $7.00 . I assumed it meant ALL jeans . She then told me the 2 jeans were $25.00 each ! To my surprise! They weren't priced with a different tag or behind glass or separated by anything . I should mention 1 of the pair of jeans was The brand " Miss Me " . Very shady if you ask me , so I guess if you go up to the register and have something the cashier thinks is valuable they can change the price on you . Really disappointed that this happened today . Please make it clear to your customers if this a new policy. I have donated here before and will continue. But this experience has left a bad taste in my mouth
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February 2021 by Jody F.
The place is a bit of a mess, but I did find a couple treasure's that I couldn't live without. Staff wasn't very helpful when I proceeded to ask if something might be in the back.
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February 2020 by D M.
I came to goodwill to look for a leather jacket and I saw that they closed at 9pm and we got here at 8:50pm and as soon as I walked it I was told they were closed. I was only going to look at the jackets and then leave and that would've only took like 2 minutes. I used to work at fast food and we wouldn't close early, when we close the lobby at 10pm we mean 10pm. Kind of disappointed.
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February 2020 by Siale V.
Clothes by the pound? Yes please!!!!! So cheap and good clothes. My advice is to not go when the hipsters are around
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August 2019 by Tristan B.
The place is cluttered and you're never really sure if the front entrance is really the front entrance because you go in and then there's lots of stuff and you have to go down stairs and then there's the cash register and all the clothes. The clutter really doesn't bother me, I'm rating 4 stars because there never seems to be anything interesting or nice clothing wise (except the little boutique corner which is nice but expensive) overall I would say the stuff in the entry way (exercise stuff, bikes, pianos, books) is over priced.The clothes are decently priced. Pricing also just seems inconsistent among items.
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June 2019 by L H.
I didn't find much here for myself but my boyfriend got some great tank tops. They had a large selection of things for kids which can be hard to find. They had pianos, furniture, desks all kinds of things and it was all in really good shape. I would go back again in the hopes of getting some clothes.
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April 2019 by Aney C.
I love thrift store shopping I love bargains and I love this thrift store out of all the DIYs and savers the people there are awesome I always go there looking for something and I find it usually and I just love the staff there Karen is awesome angel in the back is awesome
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September 2018 by Rinky N.
We went here earlier in the year on a visit to Ukiah. It is a huge space with tons of items. Things are well organized ---you just need the patience to make your way around the many sections. I was mainly interested in the woman's clothing. There is a lot of it some of items are newish, while others are kind of worn. I found a blueish-purple pullover sweater, There are so many sections---furniture, kitchen knick knacks, books, CDs, DVDs, clothing, shoes, bedding, toys, baby stuff and more. It is very overwhelming. You have a lot of time and patience to navigate this place. I'm sure you'll come up with a treasure. The staff seemed helpful
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August 2018 by S. H.
Hard to rate any Goodwill more than 3 stars... this one is for the most part clean and organized. Prices seem a bit high for a thrift store. As far as selection goes... it's a thrift store, what they have available is based on what has been donated. Some of the donation they get should go to a landfill, but I do occasionally find some good items here.
