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March 2024 by christopher brunk
Lack of communication and lies about it.
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March 2024 by Emily Kettler
Was just at the post office and Robert Brothers who works the desk is a complete jerk. Went to submit passport applications for our children with my husband and he treated us like complete criminals and idiots because the children were not present with us. I have never been treated with such disrespect and I’m incredibly offended. He needs to be fired.
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November 2023 by Hardy Underhay
I came to Bunnell Post Office to mail a package while the office was still open with three or four minutes to spare till closing time. I was refused service and told to go to Flagler Beach or Palm Coast because I have a customs form and it takes them too long to put it in their system and they need to leave at 4:30 p.m. I think it is rude and inconsiderate considering they are a government entity backed by us folks who pay our taxes !!! Seems it is easier to pass us onto another town to do Bunnels work !!!
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September 2023 by Kelsey Mcgovern
The four stars is for the gentleman with the white hair. The woman was crass and unforgiving. The man even interrupted her bc he realized she was being to rude. He was helpful, patient and knowledgeable.
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August 2023 by Jenny Jen
1 clerk and a line of customers out the door. Very slow and not friendly at all. I recommend Palm Coast location.. They are super friendly and have plenty of staff to keep the line moving
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August 2023 by Reuben
The only USPS that will never have labels for you to fill out while you wait. Then get to the front ask for a label and get told to step to the side
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July 2023 by jenny nowak
HORRIBLE SERVICE. EMPLOYEES ARE OLD AND RUDE. I RECOMMEND PALM COAST LOCATION. BUNNELL OFFICE NEEDS NEW EMPLOYEES
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April 2023 by Jay Yost
Slow, slow, slow.. 3 yrs been going into that post office and everytime I'm Waiting on 1 cleark (why there's never 2 or more employees is beyond me) with a backed up line so he can do passports rather then get me stamps or weigh a package. I'm finished, will be driving to Flager Beach for now on!
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April 2023 by dm1927
Mailman runs over my trash can. Can't make this stuff up.
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January 2023 by Robert Kriete
One of the worst. So slow, no urgency. 6 people on line the one guy says I'm going on break. Unbelievable.
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October 2022 by Rick Pashman
Went to the Post Office this morning, was greeted very politely, the gentleman answered my questions and got me out the door quickly, highly recommend this Post Office. I read previous reviews that did not sound good. I moved to this area last week and was pleasantly surprised.
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May 2022 by Megen Santana
These other reviews on customer service are so far from the truth! The "elderly gentleman" who's name is Robert aka Bob, is the SWEETEST. Just because someone is serious doesn't make someone rude. These men and ladies have always been so wonderful and are always VERY knowledgeable and without them I wouldn't be in business! I love this post office and although the main branch in palm coast is nice, I rather go to my small town post any day!
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March 2022 by Jo-Anne Mione
Slow no sense of urgency....Front door handle taken off so you cannot enter. NO courtesy for disabled. Am notifying Gen'l Postmaster in Jax
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March 2022 by Marion Hensman
I've been to this location several times and I can't believe the way the men behind the counter talk to customers. The employees at the pinecone post office are way nicer.
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December 2021 by kaylan bell
The delivery guy gave us someone else packaged and then left my package at a completely different house. SMH. However, when I called USPS Enrique was amazing and was able to help me find my package :):) kudos to him for saving the day!
