-
February 2025 by Tamara Williams
Service is so slow. Waited to see a banker and waited all but a hour. But learned how to mow the yard and how to dress the lady's kids in full detail while waiting.
-
June 2024 by Ruth
This place is completely Unbelievable...
Mouthy and Rude...like they're somebody better than YOU!!!!!!!
-
December 2023 by Gail Teer
Drive thru service is great !!
-
November 2023 by Alan Baker
Convenient location easy access. The ladies are very friendly and eager to help you out and treat you with respect.
-
November 2023 by ginny miler
Girls are always polite
-
September 2023 by Sandra Vinson
Full service banking never a problem with any service I needed great customer care.
-
August 2023 by Yolanda Meyers
Used drive through they are usually always very friendly.
-
January 2023 by Frankie Watkins
Staff was very rude. Also refused to accept cash for a deposit into someone elses account only money orders which they wouldn't give to a non member. im assuming to create more overdraft events because the lady couldn't give me a reason just kept saying its company policy. They make it very difficult to do business.
-
August 2022 by Ludwig Fan
VERY RUDE STAFF!! Every one of them should be fired. I'll take my business to the Wildwood location where they at least appreciate their customers
-
February 2022 by Meredith Smith
Great Bank. Friendly and knowledgeable staff.
-
January 2022 by Laura D
To the person named Jessica who named me as the person who was rude to her... I have not had the pleasure of helping you at the bank. Maybe you can describe the person you are referencing. I have NEVER told anyone to step back away from my window as yes from time to time people do step up without being addressed to do so but I have always made it known if I was already helping a client in drive thru that someone would be with them shortly. I have NEVER told anyone to step away from my window.So I do not know who you are referring to but It wasn’t me. I hope your future interactions are pleasant and we do appreciate your business.
-
December 2021 by Jessica Coughlin
Rude rude rude! I walked into the branch in Bushnell and it was empty. I approached the tellers window, who was sitting doing nothing with 3 other tellers, and was told to step back and wait to be called. I stepped back and was instantly called. There was no reason to have me step back other than to abuse whatever authority she felt she had. She continued to be considerably rude the whole time I was there. I will go out of my way to go to go to any other branch from now on. My whole family banks there and I feel like pulling all of our money out of the bank. Sounds small but felt horrible. 1 star just because I have to. Laura should be fired because she is rude, inconsiderate and not an asset to the bank. One of my favorite things to do is write good reviews but this time I just can’t.
-
December 2021 by Debbie Comstock
Great staff, friendly and knowledgeable.
-
September 2021 by Jordan Watts
The people who work here are great people who seem very respectful and they enjoy helping their clients. However, I use to have a Chase Bank account for 10 years and I switched to Suntrust. Now assuming that every bank worked almost exactly the same as one another is a huge mistake on my part and I'll own that, but Chase Bank never charged me more than 1 time ($36) for over drafting. They give you a window when to add money and if you do they don't charge you that fee. Suntrust, however astonished me completely by charging not 1 or 2 fees in one week, not 3 or 4, or 5. Suntrust charged not even 6 times...but 7 $36 overdraft fees in 1 week costing me $252 which is basically almost a full weeks pay. Thank you Suntrust for taking a weeks pay from my wallet. Rules are rules, I get that, I do. But just let that sink in...$252 you took from a citizen who didn't even have it. Have a good day
-
April 2021 by Meredith Nichols
Great Bank. Friendly and knowledgeable staff.
